Ajaydeep Matta
Delta
Summary
Experienced in providing strategic technology guidance to enhance business processes and drive innovation. Leveraging strong client relationship skills to ensure successful technology adoption.
Overview
4
4
years of professional experience
Work History
Tech Specialist
London Drugs
09.2021 - Current
- Customers were helped in completing transactions, locating products, and enrolling in incentive program
- Assisted customers with troubleshooting technical issues, effectively resolving problems and maintaining positive relationships.
- Trained new hires on store policies and procedures, ensuring seamless integration into the retail team dynamic.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Applied knowledge of electronics products to educate prospects and customers.
Sales Associate
B4U Computers
06.2021 - 08.2021
- Improved customer satisfaction by efficiently addressing and resolving inquiries during calls.
- Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
- Produced monthly reports using advanced Excel spreadsheet functions.
Education
Associate of Science - Computer Science
Langara College
Vancouver, BC06.2026
Skills
- Effective Team Leader
- Reliable Time Management
- Fluent in English, Punjabi
- Highly skilled in managing computer software
- Effective Troubleshooter
- Software Development: Java, React, JS
- Mobile technologies
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Tech Specialist
London Drugs
09.2021 - Current
Sales Associate
B4U Computers
06.2021 - 08.2021
Associate of Science - Computer Science
Langara College
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