Ajay Singh
Kamloops
Summary
A proactive fourth-year Software Engineering student at Thompson Rivers University, I bring versatile experience in Systems App Development, IT Consulting, sales, and retail management. Actively exploring opportunities across various industries, including services, retail, and management, I aim to leverage my diverse skill set for success in any role. With technical proficiency, adaptability, and strong management capabilities, I am poised to contribute effectively and thrive in dynamic work environments.
Overview
6
6
years of professional experience
Work History
Senior Sales Associate
The Source/Bell Canada Inc.
07.2019 - 07.2021
- Boosted mobile phone sales revenue by developing and maintaining strong relationships with clients.
- Implemented effective marketing strategies for increased product exposure and customer engagement.
- Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Car Audio - Sales Expert
Visions Electronics
08.2021 - 07.2022
- Worked with all makes and models of cars; selling car audio equipment and learning how to install various amps, alarms, speakers, subs and car starters
- Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
- Developed strong product knowledge, effectively communicating features and benefits to customers for informed decisionmaking.
Assistant Team Leader / Supervisor
Dollarama
09.2017 - 04.2019
- Assisted in the development of training materials for new hires, resulting in a more streamlined onboarding process.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
Technical Support Analyst
Teck Highland Valley Copper
05.2023 - Current
- Collaborated with Finning, Cat Contractors, United Steel Workers, Geotechnical Engineers, Tradesmen, and Autonomous Hauling Trucks System Operators to optimize solutions, encompassing license procurement, hardware/software installation, and testing.
- Emphasized effective communication to integrate systems, ensuring high copper production yield and fostering a safe working environment for all stakeholders.
- Designed and maintained consistent data collection protocols and standards across numerous databases and projects.
Systems Application Developer
Surerus Murphy Joint Venture
06.2022 - 03.2023
- Designed and built user-friendly applications using Microsoft tools, automated processes and coded web features, improving overall user experience and satisfaction rates.
- Adhered to strict coding standards, ensuring the maintainability and scalability of developed applications over time.
- Provided expert guidance on best practices for application usage, leading to increased employee proficiency.
IT Contractor
IX Solutions
07.2021 - 03.2022
- Played a key role in major company projects, including cloud upgrades, network enhancements, and deploying Microsoft services for clients. Learned KQL coding.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
- Increased cybersecurity measures by conducting regular vulnerability assessments and applying critical patches as needed.
IT Intern / Co-Op Student
City of Revelstoke
05.2019 - 08.2019
- Executed Windows image deployments via PXE boot, managing user profiles in Active Directory. Provided IT support, resolving calls/emails with efficiency.
- Constructed custom computer rigs and collaborated in networking with Meraki and Cisco switches, demonstrating technical proficiency, problem-solving, and collaboration skills.
- Troubleshot technical issues, reducing downtime and maintaining smooth operations.
Education
B. ENG. IN SOFTWARE - Science And Technology
THOMPSON RIVERS UNIVERSITY
05.2025
Skills
- Customer Service
- Business Development
- Quality Assurance
- Problem Solving
- Decision Making
- Time Management
- Collaboration Tools
- Team Collaboration
- Adaptability
- Incident Management
- Attention to Detail
- Conflict Resolution
Accomplishments
- 2021, DRONE RACING CIRCUIT, 2nd Place, MultiGP FPV Racing, Chilliwack BC
- 2021, FRIEDMAN SALES CONTEST, Most Profit made on Black Friday, Visions Electronics
Languages
ENGLISH | FLUENT
Native or Bilingual
PUNJABI | NATIVE
Native or Bilingual
HINDI | NATIVE
Native or Bilingual
SPOKEN
Native or Bilingual
Personal Information
Hobbies: CLOUD GAMING & V.R., SPACE EXPLORATION, EV'S & A.I., AVIATION & DRONES
Publications
- Nonlinear Attitude Filter on SO(3): Fast Adaptation and Robustness, Ajay Singh; Trenton S. Sieb; James H. Howe; Hashim A. Hashim, ieeexplore.ieee.org/document/9217036, tinyurl.com/y6dveuv7
- Nonlinear Deterministic Filter for Inertial Navigation and Bias Estimation with Guaranteed Performance, Ajay Singh; Marium Tawhid; Hashim A. Hashim, ieeexplore.ieee.org/document/9565015, tinyurl.com/AjayLudher
- Fuzzy Logic Controller tuned with Gravitational Search Algorithm for Nonlinear Pose Filter, Trenton S. Sieb; Ajay Singh; Lorelei Guidos; Hashim A. Hashim, ieeexplore.ieee.org/document/9283387, tinyurl.com/y5zmdm4g
References
Available upon request
Timeline
Technical Support Analyst
Teck Highland Valley Copper
05.2023 - Current
Systems Application Developer
Surerus Murphy Joint Venture
06.2022 - 03.2023
Car Audio - Sales Expert
Visions Electronics
08.2021 - 07.2022
IT Contractor
IX Solutions
07.2021 - 03.2022
Senior Sales Associate
The Source/Bell Canada Inc.
07.2019 - 07.2021
IT Intern / Co-Op Student
City of Revelstoke
05.2019 - 08.2019
Assistant Team Leader / Supervisor
Dollarama
09.2017 - 04.2019
B. ENG. IN SOFTWARE - Science And Technology
THOMPSON RIVERS UNIVERSITY
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