AJAY KUMAR
Surrey,Canada
Summary
Over 7 years of extensive experience in customer service, demonstrating a strong ability to adhere to work procedures and health code standards. Proven organizational leadership and management skills, effectively maintaining focus and efficiency in high-pressure environments. Recognized for calmness and reliability in all situations, ensuring consistent service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cook ( Casual )
CRESST
Surrey, BC
11.2023 - Current
- Prepared meals for patients following dietitian instructions to meet dietary needs.
- Recommended menu alternatives to improve patient satisfaction and dining experience.
- Prepared menus for salads, sandwiches, and soups in a timely manner.
- Supervised kitchen helpers to ensure efficient workflow and productivity.
- Manage food inventory and stockroom activities.
- Maintained dish room operations to ensure cleanliness and organization.
Food service worker II ( Cashier )
Peace Arch hospital
white rock
06.2023 - Current
- Manage cash register with Friendly and efficient customer service.
- Promoted additional products to enhance customer experience and increase sales opportunities.
- Prepared special sandwiches, wraps, salads, soups, and meals for lunch or seniors to meet diverse customer needs.
- Menu Prep and suggestion on food items.
- Prepare or Cook Catering orders.
- Trained store personnel and organized store layout to improve operational efficiency.
- Manage Stockroom activities and inventory help.
- Conducted cash count at end of sales shift to ensure accuracy.
Housekeeping ( Casual )
Peace arch hospital
white rock
09.2023 - 02.2024
- Performed daily floor cleaning to uphold safety and cleanliness.
- Cleaned and disinfected assigned areas to ensure hygiene standards.
- Oversaw stockroom operations to enhance organization and accessibility of inventory.
Manager
A&W
Surrey, BC
10.2022 - 06.2023
- Managed schedule and payroll processes to ensure timely and accurate staff compensation.
- Conducted monthly performance evaluations and meetings to assess employee contributions and address development needs.
- Review timekeeping records and flowsheets.
- Process requests by entering data of staff vacation time, leave of absence, sick hours.
- Examined vacancy and termination records for accuracy.
- Managed document records through indexing, labeling, and filing to maintain organized and accessible information.
- Developed sales targets and addressed related concerns.
Supervisor
A&W
Surrey, BC
05.2021 - 09.2022
- Trained and supervised staff to enhance team capabilities.
- Delegated tasks to team based on their skills.
- Ensured kitchen operational standards met quality expectations.
- Manage Stockroom activities, order inventory and food cost control.
- Manage data and flow sheets on Excel and Word.
- Actively listened to customers and staff concerns.
- Handled cash, processed deposits, and managed related paperwork.
Chef
A&W
Surrey, British Columbia
12.2019 - 05.2021
- Prepared and cooked menu items to meet A&W quality standards, ensuring customer satisfaction.
- Maintained clean work environment by strictly following sanitation policies, contributing to a safe kitchen.
- Stored foods properly in labeled containers, facilitating efficient inventory management.
Store Associate
Circle K
Surrey, BC
04.2017 - 10.2019
- Greeted customers and answered questions to enhance shopping experience.
- Handled cash transactions to ensure accurate and efficient checkout.
- Processed refunds and managed store loyalty program enrollments to maintain customer satisfaction.
- Trained team members and Inventory
Education
Associate of Arts -
Coquitlam College
Coquitlam04-2021
High School Diploma -
Police D.A.V Public School
Jalandhar, Punjab03-2015
Skills
- Scheduling and Coordinating experience
- Excellent business writing and email communication skills with advanced proficiency in MS Word, Excel and PowerPoint
- Multitasking ability
- Attention to detail and problem solving
- Leadership and Time management
- Strong Knowledge of medical terminology
- Passed Fraser Health typing test with 72 WPM ( 95% accuracy )
Certification
- ECEA
- Food safe level 1
- First aid
- WHIMS
- CPR/AED
- Class 5 license
Volunteer Experience
- Office volunteering
- Fundraising campaign events
- Senior care
Timeline
Cook ( Casual )
CRESST
11.2023 - Current
Housekeeping ( Casual )
Peace arch hospital
09.2023 - 02.2024
Food service worker II ( Cashier )
Peace Arch hospital
06.2023 - Current
Manager
A&W
10.2022 - 06.2023
Supervisor
A&W
05.2021 - 09.2022
Chef
A&W
12.2019 - 05.2021
Store Associate
Circle K
04.2017 - 10.2019
Associate of Arts -
Coquitlam College
High School Diploma -
Police D.A.V Public School