Ajay kumar
Timmins,ON
Summary
A Business management student with a strong foundation in administrative tasks and customer service. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard Officer
PADS-K9 Security
Timmins, Canada
12.2024 - Current
- Doing patrols of the building and making daily reports
- Being active all the timings in order to maintain and look safe
- Responsible and acting active in different situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Server
MYSTIC | Caribbean Resto & Bar
Brampton, Ontario
01.2025 - 04.2025
- Provided exceptional customer service in a fast-paced Caribbean restaurant environment.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Followed health and safety guidelines to ensure a safe environment for customers.
- Assisted in taking and processing food and drink orders accurately.
Education
Human resources and Business management
Algoma University
04-2025
Bachelor of Arts -
Multani Mal Modi College
Patiala, Punjab, India07.2021
Skills
- Executive Office Management
- Document Production
- Transcription
- Bookkeeping
- Records Management
- Office Management
- Oral Communication
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Database Management
- Keyboarding Skills
- Written Communication
- Verbal Communication
- Multitasking
- Attentive Listening
- Attention to Detail
- Team Collaboration
- Medical Terminology
Certification
- BST- Basic Security Training License
- Occupational First Aid Level 1
- Valid G2 driving license
Timeline
Server
MYSTIC | Caribbean Resto & Bar
01.2025 - 04.2025
Security Guard Officer
PADS-K9 Security
12.2024 - Current
Human resources and Business management
Algoma University
Bachelor of Arts -
Multani Mal Modi College
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