Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ajay Kumar

Vernon,BC

Summary

Results-driven professional with a proven track record in managing diverse roles across the automotive, food service, and delivery industries. Exceptional organizational skills, attention to detail, and commitment to delivering top-tier customer service are my trademarks. Lot Attendant at Vernon Chrysler Dodge, honed ability to ensure seamless operations, maintain high standards of cleanliness, and collaborate effectively with sales and service teams. Shift Manager at Pizza Hut and Delivery Driver for Skipthedishes further strengthened leadership, communication, and problem-solving skills. Eager to bring a unique blend of industry expertise and a customer-centric approach to contribute effectively in a dynamic and challenging work environment. Dedicated to satisfying customer needs with high-quality automotive support, proficient in changing oil and filters, as well as maintaining additional systems such as tires.

Overview

6
6
years of professional experience

Work History

Lube Service Technician

Vernon Chrysler Dodge Ltd.
06.2024 - Current
  • Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
  • Troubleshoot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
  • Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
  • Reduced wait times for customers by effectively managing workloads and prioritizing tasks in a fast-paced environment.

Lot Attendant

Vernon Chrysler Dodge Ltd.
12.2023 - 06.2024
  • Organized and managed the dealership's vehicle lot, ensuring an organized and efficient layout for easy access
  • Conducted routine inspections of vehicles for cleanliness, damages, and proper documentation
  • Ensured the cleanliness and organization of the vehicle lot, including regular sweeping and removal of debris
  • Maintained the appearance of the lot to reflect the high standards of Vernon Dodge Chrysler
  • Worked closely with sales and service departments to coordinate the movement of vehicles based on sales, service, and customer needs
  • Reported any damages or discrepancies to the Facility Manager for resolution.

Shift Manager

Pizza Hut
08.2023 - 11.2023
  • Supervised and led a team of employees during scheduled shifts
  • Provided direction and guidance to team members to ensure efficient and effective operations
  • Ensured high levels of customer satisfaction by maintaining quality service standards
  • Addressed customer concerns or complaints promptly and professionally
  • Created and managed employee schedules to ensure adequate staffing during peak hours
  • Effectively communicated with team members, other managers, and upper management.

Delivery Driver

Skipthedishes
10.2022 - 07.2023
  • Picked up food orders from partner restaurants in a timely and organized manner
  • Placed food in a bag to ensure its freshness
  • Used GPS to the given address
  • Drove responsibly
  • Maintained a flexible schedule and was available during peak delivery times, including evenings and weekends.

Shift Manager

Burger King
08.2020 - 10.2022
  • Provided the best food services to the customers
  • Organized staff schedules and workloads to maximize productivity
  • Completed daily tasks on time
  • Resolved customer issues quickly
  • Gained great communication and personal skills while dealing with different types of customers.

Delivery Driver

Domino's Pizza
11.2018 - 08.2020
  • Drove safely in all weather conditions including rain, snow, sleet, and ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Obeyed traffic laws and followed established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Ensured that the correct order was delivered to the customer.
  • Offered customers information about restaurant menu items or special promotions.

Delivery Driver

Somerled Fish Market Ltd.
07.2019 - 12.2019
  • Handled and delivered orders carefully and on time
  • Loaded and unloaded supplies using pallet jacks
  • Performed routine maintenance and Pre-trip vehicle inspection
  • Carried and lifted up to 100 lbs
  • Collected payments.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Ensured accurate completion of all paperwork associated with deliveries.

Education

Diploma - Computer Support Technician

Institute Teccart
08.2020

Diploma - Advanced Diploma in Retail Management

The Global Institute of Technology
03.2018

Diploma - Basics in Computer

Galaxy Techno
07.2016

Senior Secondary School Certificate -

St. Soldier Divine Public School
03.2015

Higher Secondary School Certificate -

St. Soldier Divine Public School
03-2013

Skills

  • Customer Service
  • Teamwork
  • Communication
  • Critical Thinking
  • Problem-solving
  • Management
  • Self Motivation
  • Continuous learning mindset

Languages

English
Punjabi
Hindi

Timeline

Lube Service Technician

Vernon Chrysler Dodge Ltd.
06.2024 - Current

Lot Attendant

Vernon Chrysler Dodge Ltd.
12.2023 - 06.2024

Shift Manager

Pizza Hut
08.2023 - 11.2023

Delivery Driver

Skipthedishes
10.2022 - 07.2023

Shift Manager

Burger King
08.2020 - 10.2022

Delivery Driver

Somerled Fish Market Ltd.
07.2019 - 12.2019

Delivery Driver

Domino's Pizza
11.2018 - 08.2020

Diploma - Advanced Diploma in Retail Management

The Global Institute of Technology

Diploma - Basics in Computer

Galaxy Techno

Senior Secondary School Certificate -

St. Soldier Divine Public School

Higher Secondary School Certificate -

St. Soldier Divine Public School

Diploma - Computer Support Technician

Institute Teccart

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