Ajay Kumar
Vernon,BC
Summary
Dedicated and results-driven professional with a proven track record in managing diverse roles across the automotive, food service, and delivery industries. Known for my exceptional organizational skills, attention to detail, and commitment to delivering top-tier customer service. As a Lot Attendant at Vernon Chrysler Dodge, I've honed my ability to ensure seamless operations, maintain high standards of cleanliness, and collaborate effectively with sales and service teams. My experience as a Shift Manager at Pizza Hut and Delivery Driver for Skipthedishes has further strengthened my leadership, communication, and problem-solving skills. Eager to bring a unique blend of industry expertise and a customer-centric approach to contribute effectively in a dynamic and challenging work environment.
Overview
5
5
years of professional experience
Work History
Lot Attendant
Vernon Chrysler Dodge
Vernon
12.2023 - Current
- Organized and managed the dealership's vehicle lot, ensuring an organized and efficient layout for easy access
- Conducted routine inspections of vehicles for cleanliness, damages, and proper documentation
- Ensured the cleanliness and organization of the vehicle lot, including regular sweeping and removal of debris
- Maintained the appearance of the lot to reflect the high standards of Vernon Dodge Chrysler
- Worked closely with sales and service departments to coordinate the movement of vehicles based on sales, service, and customer needs
- Reported any damages or discrepancies to the Facility Manager for resolution.
Shift Manager
Pizza Hut
08.2023 - 11.2023
- Supervised and led a team of employees during scheduled shifts
- Provided direction and guidance to team members to ensure efficient and effective operations
- Ensured high levels of customer satisfaction by maintaining quality service standards
- Addressed customer concerns or complaints promptly and professionally
- Created and managed employee schedules to ensure adequate staffing during peak hours
- Effectively communicated with team members, other managers, and upper management.
Delivery Driver
Skipthedishes
10.2022 - 07.2023
- Picked up food orders from partner restaurants in a timely and organized manner
- Placed food in a bag to ensure its freshness
- Used GPS to the given address
- Drove responsibly
- Maintained a flexible schedule and was available during peak delivery times, including evenings and weekends.
Shift Manager
Burger King
08.2020 - 10.2022
- Provided the best food services to the customers
- Organized staff schedules and workloads to maximize productivity
- Completed daily tasks on time
- Resolved customer issues quickly
- Gained great communication and personal skills while dealing with different types of customers.
Delivery Driver
Domino's Pizza
Montreal, QC
11.2018 - 08.2020
- Drove safely in all weather conditions including rain, snow, sleet, and ice.
- Navigated routes with relevant map programs and GPS systems.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Ensured that the correct order was delivered to the customer.
- Offered customers information about restaurant menu items or special promotions.
Delivery Driver
Somerled Fish Market Ltd.
Montreal, QC
07.2019 - 12.2019
- Handled and delivered orders carefully and on time
- Loaded and unloaded supplies using pallet jacks
- Performed routine maintenance and Pre-trip vehicle inspection
- Carried and lifted up to 100 lbs
- Collected payments.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Ensured accurate completion of all paperwork associated with deliveries.
Education
Diploma - Computer Support Technician
Institute Teccart
08.2020
Diploma - Advanced Diploma in Retail Management
The Global Institute of Technology
03.2018
Diploma - Basics in Computer
Galaxy Techno
07.2016
Senior Secondary School Certificate -
St. Soldier Divine Public School
03.2015
Higher Secondary School Certificate -
St. Soldier Divine Public School
03-2013
Skills
- Customer Service
- Teamwork
- Communication
- Critical Thinking
- Problem-solving
- Management
- Adaptability
- Self Motivation
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Lot Attendant
Vernon Chrysler Dodge
12.2023 - Current
Shift Manager
Pizza Hut
08.2023 - 11.2023
Delivery Driver
Skipthedishes
10.2022 - 07.2023
Shift Manager
Burger King
08.2020 - 10.2022
Delivery Driver
Somerled Fish Market Ltd.
07.2019 - 12.2019
Delivery Driver
Domino's Pizza
11.2018 - 08.2020
Diploma - Computer Support Technician
Institute Teccart
Diploma - Advanced Diploma in Retail Management
The Global Institute of Technology
Diploma - Basics in Computer
Galaxy Techno
Senior Secondary School Certificate -
St. Soldier Divine Public School
Higher Secondary School Certificate -
St. Soldier Divine Public School
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