Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ajay Kumar

Kitchener,ON

Summary

Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results. Leads teams in developing profitable campaigns. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes.

Overview

6
6
years of professional experience

Work History

Marketing Operations Manager

Shine Bright Media
01.2022 - Current
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Researched developing trends to stay updated with new ideas and marketing practices.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.

General Manager of Food Service

Swaagat The Real Taste Of India
05.2019 - 12.2021
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Night Shift Supervisor

Burger King
10.2017 - 04.2019
  • Managed communication between associates and management, addressing key issues and needs.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Maintained stock of products and ordered new products when stock was running low.
  • Assisted customers with complaints, questions and concerns.

Education

Associate of Arts - Business

Cape Breton University
Sydney, NS
05.2019

Skills

  • Operational Improvements
  • Customer Rapport-Building
  • Professional Relationships
  • Packaging Sourcing
  • Lead Generation Management

Timeline

Marketing Operations Manager

Shine Bright Media
01.2022 - Current

General Manager of Food Service

Swaagat The Real Taste Of India
05.2019 - 12.2021

Night Shift Supervisor

Burger King
10.2017 - 04.2019

Associate of Arts - Business

Cape Breton University

Similar Profiles

CREATE PROFILE
Ajay Kumar