Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ajay Kailey

Winnipeg,MB

Summary

Highly motivated and energetic Bachelor of Commerce (Honours) student with over 2 years of experience in the retail and client-facing business roles. Passionate about student engagement, with a strong desire to get involved in campus opportunities and make meaningful connections. A collaborative team player eager to contribute to student life, strengthen leadership and marketing skills, and support a dynamic environment focused on growth and community. Committed to excellence, continuous learning, and making a positive impact.

Overview

5
5
years of professional experience

Work History

Server (Part-Time With University)

Denny’s Headingley
11.2022 - Current
  • Serving as a shift leader, ensuring food quality and customer service standards are consistently met.

Technical Support Advisor

IntouchCX
10.2020 - 04.2022
  • Offered prompt and effective technical support to customers experiencing issues with their cell phones, troubleshooting problems and providing solutions.
  • Resolved complaints from dissatisfied customers with calm, solution-focused communication.
  • Trained new hires in technical skills and customer service handling.

Banking Advisor

Royal Bank of Canada
07.2022 - 10.2022
  • Provided tailored financial advice and promoted digital banking solutions
  • Collaborated with teams to enhance client service and operational efficiency
  • Identified and recommended suitable banking products based on client goals

Education

Bachelor of Commerce (Honours) - Business Analytics

Asper School of Business, University of Manitoba
12-2026

Diploma in Business Management -

Melville School of Business, Kwantlen Polytechnic University
05.2020

Skills

  • Fluent in English, Punjabi & Hindi
  • Proficient in MS Word, Excel & PowerPoint
  • Basic Adobe Photoshop
  • Event coordination & Public speaking
  • Strong leadership & Teamwork abilities
  • Reliable & open to new experiences

Affiliations

Winter Open House 2025Campus Tour Guide University of Manitoba

· Led engaging campus and gym tours for prospective students and families.

· Provided insights on student life, services, and academics to help visitors feel welcome.

· Represented the university with enthusiasm and professionalism.

Stu Clark New Venture Championships 2025Event Volunteer Fort Garry Hotel, Winnipeg

· Greeted judges and student participants, ensuring a warm and professional atmosphere.

· Maintained an organized check-in area, and managed attendee flow to prevent bottlenecks

· Communicated with event staff to address issues and accommodate special requests, ensuring smooth event operations.

Timeline

Server (Part-Time With University)

Denny’s Headingley
11.2022 - Current

Banking Advisor

Royal Bank of Canada
07.2022 - 10.2022

Technical Support Advisor

IntouchCX
10.2020 - 04.2022

Bachelor of Commerce (Honours) - Business Analytics

Asper School of Business, University of Manitoba

Diploma in Business Management -

Melville School of Business, Kwantlen Polytechnic University
Ajay Kailey