Ajara Mohammed
Summary
Dynamic professional with over 5 years in the textile industry, excelling at Nehu Textile. Proven expertise in customer service and training, enhancing team performance. Skilled in records management and inventory control, ensuring operational efficiency. Recognized for resolving client issues promptly and maintaining high standards in quality assurance.
Overview
12
12
years of professional experience
Work History
Assistant Supervisor
Nehu Textile
03.2019 - 12.2023
- Assisted in daily operational tasks to ensure smooth workflow and efficiency.
- Monitored inventory levels and assisted in maintaining stock organization.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Learned safety protocols and adhered to organizational guidelines consistently.
Route Service Representative and Customer Service
Ms Lucky Vibes Textile
09.2013 - 01.2018
- Delivered clean uniforms and other rental textiles to over 50 clients weekly.
- Assembled customer orders accurately from stock and assisted in transporting the orders to the shipping departments
- Maintained route logs, updated delivery schedules, and handled client invoices.
- Resolved client complaints and coordinated timely replacements or repairs.
- Trained new team members on effective delivery methods and company policies.
Warehouse Associate
Soft Dot Multi Business
11.2011 - 06.2012
- Assisted in maintaining cleanliness and organization of the warehouse environment.
- Sorted and prepared industrial laundry items for delivery and pick-up.
- Inspected linens and uniforms for damage or stains before packaging.
- Operated industrial laundry equipment, including washers, dryers, and folding machines.
- Monitored inventory levels and assisted with stock rotation and replenishment.
Education
Bachelor of Science - Banking And Finance
Central University College
Accra Ghana06-2013
High School Diploma -
Abuakwa State College
Kyebi-Eastern Region06-2007
Skills
- Over 5 years experience in laundering and textiles
- Records management
- Training and mentoring
- Sales support
- Employee performance management
- Customer service and A team player
Languages
English
Full Professional
Timeline
Assistant Supervisor
Nehu Textile
03.2019 - 12.2023
Route Service Representative and Customer Service
Ms Lucky Vibes Textile
09.2013 - 01.2018
Warehouse Associate
Soft Dot Multi Business
11.2011 - 06.2012
Bachelor of Science - Banking And Finance
Central University College
High School Diploma -
Abuakwa State College
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