Aja Wallace
Victorville
Summary
Dynamic and detail-oriented professional with a strong background in customer service from Massage Envy. Proven ability to enhance client experiences through effective communication and issue handling. Recognized for punctuality and reliability, consistently maintaining an organized environment while supporting team collaboration and achieving operational efficiency.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Massage Envy
01.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Heavily maintained cleanliness and organizational structure of clinic at all times.
Cashier
Cali Beauty Supply
01.2022 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
Del Taco
02.2021 - 04.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Rancho Verde High School
Moreno Valley, CASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Issue handling
- Punctual and reliable
Timeline
Front Desk Receptionist
Massage Envy
01.2023 - Current
Cashier
Cali Beauty Supply
01.2022 - 05.2022
Team Member
Del Taco
02.2021 - 04.2021
Rancho Verde High School
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