Aja Hernandez
Whittier
Summary
Dedicated and certified food service manager with 6 years of experience overseeing staff and operations for Hilton properties. Versatile leader with skills in banquets, restaurant and bar. Quick-thinker with logical solutions to wide variety of issues in food service.
Skilled professional with strong background in hands-on support roles. Expertise in assisting with various tasks, ensuring efficiency and productivity. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering quality results, with strengths in organization, problem-solving, and multitasking.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Helper II
El Rancho Unified School District
Pico Rivera, CA
09.2022 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
- Trained and supervised cooking staff to expertly meet daily needs.
- Managed opening and closing shift kitchen tasks.
- Coordinated meal preparation and service schedules to optimize kitchen workflow.
Lead Server
My Thai
La Habra, CA
09.2019 - 09.2023
- Supervised daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored new server staff, enhancing team performance and efficiency.
- Developed and implemented process improvements to streamline service workflows.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Resolved customer complaints effectively, maintaining a positive dining experience.
Assistant Food and Beverage Manager
Embassy Suites Anaheim North
Anaheim, CA
12.2017 - 04.2019
- Priced and ordered food products, kitchen equipment and food service supplies.
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Trained employees on correct cooking techniques, safety standards and performance strategies.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Interviewed, hired, and supervised back and front of house staff.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Scheduled over 30 employees by assigning shifts.
Food and Beverage Supervisor
Double Tree Anaheim Convention Center
Anaheim, CA
05.2017 - 12.2017
- Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
- Oversaw hiring, training and development of kitchen employees.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Food and Beverage Supervisor
Double Tree Norwalk
Norwalk, CA
10.2013 - 05.2017
- Conducted daily pre-shift meetings and weekly department meetings to ensure organizational efficiency.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Carefully prepared payroll to keep up with projected revenue for the week.
- Conducted monthly food and beverage inventory.
- Task Force
- Assisted in plating for banquets for up to 500 covers.
- Placed and verified food orders for property.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA2007
Skills
- Purchasing
- Inventory management
- Time management
- Customer service
- Team leadership
- Multitasking Abilities
- Training and development
- Conflict resolution
- Scheduling and coordinating
- Effective communication
Certification
- TIPS Certified
- ServSafe Manager Certifed
Timeline
Helper II
El Rancho Unified School District
09.2022 - Current
Lead Server
My Thai
09.2019 - 09.2023
Assistant Food and Beverage Manager
Embassy Suites Anaheim North
12.2017 - 04.2019
Food and Beverage Supervisor
Double Tree Anaheim Convention Center
05.2017 - 12.2017
Food and Beverage Supervisor
Double Tree Norwalk
10.2013 - 05.2017
High School Diploma -
El Rancho High School