Aja Defreeze
Carson
Summary
Dependable customer service professional with experience in case management, public safety, and client support. Skilled in assisting diverse populations, resolving conflicts, and maintaining safe, welcoming environments. Strong communicator with proven reliability in high-traffic service settings.
Overview
10
10
years of professional experience
Work History
Case Manager
U.S. Vets
Long Beach
05.2024 - 04.2025
- Assisted clients, including seniors and veterans, with housing, transportation, and community resources.
- Provided direct support and crisis intervention to individuals in need.
- Maintained accurate records and coordinated services to promote independence.
Food Expeditor
Buffalo Wild Wings
Carson
05.2016 - 05.2024
- Maintains verbal communication with chefs and waitstaff
- Monitors the quality of dishes
- Ensures restaurant adherence to health and sanitation standards
- Makes final preparations on dishes, Assists staff where needed.
- The link between the kitchen staff and the customers. responsible for the smooth flow of orders and efficient delivery of service.
Dental Assistant
Benevolence Health Center
Los Angeles
07.2017 - 09.2022
- Supported patient care and ensured compliance with safety and sanitation standards.
- Assisted with dental procedures and maintained accurate patient records.
Security Guard
Universal Protection Service
Los Angeles
08.2015 - 06.2017
- Patrolled and monitored premises to ensure public safety.
- Responded to incidents and de-escalated conflicts effectively.
Education
High School Diploma -
Moneta High School
Gardena, CASkills
- Customer Service & Public Assistance
- Safety & Security Monitoring
- Conflict Resolution & Crisis Response
- Communication & Relationship Building
- Dependability & Punctuality
- Team Collaboration
Timeline
Case Manager
U.S. Vets
05.2024 - 04.2025
Dental Assistant
Benevolence Health Center
07.2017 - 09.2022
Food Expeditor
Buffalo Wild Wings
05.2016 - 05.2024
Security Guard
Universal Protection Service
08.2015 - 06.2017
High School Diploma -
Moneta High School