Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alona Jean Sta Maria

Campbell River,BC

Summary

Help to accomplish the Operational Task in specific responsibility. Fully accepted the challenging roles where can I apply my skills into valuable practice that would help the organization to achieve the desired goals.

Overview

6
6
years of professional experience

Work History

Food Counter Attendant

Dairy Queen
Campbell River, British Columbia
07.2023 - Current
  • Greeted customers and provided assistance with menu selections.
  • Maintained cleanliness of the restaurant by wiping tables, counters, and chairs.
  • Operated cash register to process customer orders accurately and efficiently.
  • Assisted in food preparation tasks such as setting up ingredients for cooks.
  • Stocked shelves with food items, beverages, condiments, cutlery, utensils.

Guest Experience Team Leader/Manager's Assistant

McDonalds
Dubai, United Arab Emirates, Dubai
09.2018 - 06.2023
  • Led weekly team meetings to discuss the target results and discuss how to improve the necessarily improvements
  • Monitored and evaluated staff performance, providing guidance and coaching when necessary.
  • Organizing in promotions-order summaries and spearheading operation and marketing efforts by setting up displays and educating customers and employees in promotions and specialty.
  • Doing the inventory of all the ongoing Products (Paper or Frozen Products)
  • Assisted in resolving escalated complaints from customers in a timely and using the Guest Recovery Method

Local Store Marketer

Mcdonalds
Dubai, United Arab Emirates
12.2017 - 08.2018
  • Promoted store products and services through local marketing efforts
  • Hosting a Birthday Party to promote products of the restaurants
  • Offering guest for product sampling for the Limited Time Offer Product

Education

Bachelor of Science - Marketing

University Of Batanags
Philippines
03-2015

Skills

  • Product Promotion
  • Sales transaction management
  • Ordering Procedures
  • Customer Service

Timeline

Food Counter Attendant

Dairy Queen
07.2023 - Current

Guest Experience Team Leader/Manager's Assistant

McDonalds
09.2018 - 06.2023

Local Store Marketer

Mcdonalds
12.2017 - 08.2018

Bachelor of Science - Marketing

University Of Batanags
Alona Jean Sta Maria