Albert Hardin

Associate

IN N Out Burger

07.2024 - Current

Assisted in daily operations, gaining knowledge of company procedures and protocols.
Collaborated with colleagues to streamline administrative processes and improve communication.
Engaged in training sessions to enhance skills and understanding of core tasks.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Increased customer satisfaction with thorough product demonstrations and personalized advice.
Facilitated training sessions for new employees, ensuring smooth onboarding process.
Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Developed strong rapport with customers and created positive impression of business.
Prioritized helping customers over completing other routine tasks in store.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Recommended complementary purchases to customers, increasing revenue.
Monitored customers for signs of security concerns and escalated issues to management.