Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aldrin Penascosas

Calgary,AB

Summary

Hardworking Automotive Service Technician with 12 years in maintaining and repairing diverse vehicles using advanced manual and mechanical skills. Collaborate with customers and other mechanics to understand problems and plan repairs. Focused on maximizing customer satisfaction with dependable, expert service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Automotive Service Technician

Calgary Honda
10.2019 - Current
  • Repaired and replaced worn and damaged components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Improved shop efficiency with systematic organization of tools, equipment, and parts inventory management systems.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.

Automotive Service Technician

Kia Motors
06.2017 - 10.2019
  • Repaired and replaced worn and damaged components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Assisted in training junior technicians, sharing knowledge of advanced diagnostic techniques and best practices for quality repairs.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Located and removed defective parts for skilled adjustment, repair or replacement.
  • Stayed current on industry trends, attending training seminars regularly to update skills as new technologies emerged in automotive repair.

Service Advisor

Canadian Tire
07.2013 - 04.2015
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Sought ways to improve processes and services provided.

Education

Automotive Service Technician

Southern Alberta Institute
Calgary Alberta
02.2018

Skills

  • Problem-solving aptitude
  • Vehicle maintenance and repair
  • Advanced Diagnostics
  • Electrical failure repairs
  • Troubleshooting skills
  • Professionalism
  • Multitasking
  • Effective Communication
  • Task Prioritization
  • Coordination with Service Team

Certification

  • CST - Certified Service Technician

Timeline

Automotive Service Technician

Calgary Honda
10.2019 - Current

Automotive Service Technician

Kia Motors
06.2017 - 10.2019

Service Advisor

Canadian Tire
07.2013 - 04.2015

Automotive Service Technician

Southern Alberta Institute
  • CST - Certified Service Technician

Similar Profiles

CREATE PROFILE
Aldrin Penascosas