Summary
Overview
Work History
Education
Skills
Key Qualifications
References
Languages
Timeline
Generic

AJ KOSIOREK

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

13
13
years of professional experience

Work History

Budtender

Pop's Cannabis
04.2024 - 08.2024
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.

SUPERVISOR/BARISTA

Le gourmand
01.2014 - 03.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Bartender

River gambler
05.2017 - 06.2020
  • Maintained fast-paced service with exceptional multitasking skills
  • Excellent memory and communications skills
  • Inventory and cash management.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Portland Variety
08.2016 - 02.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Aroma Espresso Bar Barista
02.2012 - 03.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Associate of Arts - International Business

Seneca College of Applied Arts And Technology
North York, ON
01.2018

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Patience and Tolerance
  • Outgoing Personality

Key Qualifications

  • Exceptional communication and customer service skills
  • Demonstrated ability to utilize suggestive selling techniques with product knowledge, accuracy, and attention to customers' needs.
  • Proven record of serving guests in a friendly and specialized manner.
  • Hands on experience in maintaining sanitation in work area and dining room.
  • In depth-experience monitoring the flow of patrons, food, and beverage items.

References

References available upon request

Languages

English
Native or Bilingual
Polish
Full Professional

Timeline

Budtender

Pop's Cannabis
04.2024 - 08.2024

Bartender

River gambler
05.2017 - 06.2020

Server

Portland Variety
08.2016 - 02.2019

SUPERVISOR/BARISTA

Le gourmand
01.2014 - 03.2023

Barista

Aroma Espresso Bar Barista
02.2012 - 03.2016

Associate of Arts - International Business

Seneca College of Applied Arts And Technology

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AJ KOSIOREK