AJ JOHNSTONE
Maple Ridge
Summary
Experienced Sales & Finance Manager with over 22 years of experience in the automotive industry. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
22
22
years of professional experience
Work History
Sales & Leasing Manager
West Coast Ford Lincoln
08.2023 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Finance Manager
Journey Chrysler Dodge Jeep Ram
03.2023 - 08.2023
- Generated new sales leads to achieve and exceed monthly sales goals.
- Negotiated loan terms and conditions with customers to secure best deal.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Financial Services Manager
Milani & Norman Auto Sales & Leasing
06.2020 - 03.2023
- Proven success in working with customers to determine their needs for additional services including warranty, insurance, and financing.
- Developed and maintained good working relationships with lending institutions, lease companies, insurance companies, and other financial services providers.
- Worked closely with all areas of the business to ensure effective interdepartmental communication, timely and accurate completion of documentation, and customer service excellence.
New Car Sales Manager
Tricity Mitsubishi
01.2020 - 06.2020
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Improved overall customer buying experience to safeguard dealership revenue.
General Sales Manager
Milani & Norman Auto Sales & Leasing
07.2010 - 04.2019
- Supervision of all store operations, including sales, marketing, inventory, human resources, training, scheduling, payroll.
- Successful in building and motivating dynamic teams.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Sales Manager
Milani Auto Sales
07.2005 - 07.2010
- Analyze sales statistics to define sales potential.
- Ensure customer satisfaction and resolve customer issues.
- Manage day-to-day performance of sales team.
Sales Consultant
Milani Auto Sales
07.2003 - 07.2005
- Negotiated purchase prices and explained sales, warranty and optional products.
Skills
- Sales professional
- Dependable and Responsible
- Teamwork and Collaboration
- Time Management and Scheduling
- Upselling strategies
- Relationship building
- Negotiation strengths
- Professional demeanor
- Financial transactions expertise
- Website and Graphic Design
Additional Information
Vehicle Sales Authority of BC
Joe Verde Sales Training
Grant Cardone University
Double Diamond Mitsubishi Certified
SuperHost Certificate
Timeline
Sales & Leasing Manager
West Coast Ford Lincoln
08.2023 - Current
Finance Manager
Journey Chrysler Dodge Jeep Ram
03.2023 - 08.2023
Financial Services Manager
Milani & Norman Auto Sales & Leasing
06.2020 - 03.2023
New Car Sales Manager
Tricity Mitsubishi
01.2020 - 06.2020
General Sales Manager
Milani & Norman Auto Sales & Leasing
07.2010 - 04.2019
Sales Manager
Milani Auto Sales
07.2005 - 07.2010
Sales Consultant
Milani Auto Sales
07.2003 - 07.2005
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