AJ Garcia
Los Angeles
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
21
21
years of professional experience
Work History
General Manager
Burberry
Canoga Park, CA
12.2025 - Current
- Directed operational strategy to enhance customer experience and build brand loyalty.
- Streamlined inventory management processes, ensuring optimal stock levels across retail locations.
- Led cross-functional teams to implement marketing initiatives aligned with corporate objectives.
- Developed training programs for staff, fostering a culture of excellence and high performance.
Store Manager
COACH
Glendale, CA
05.2022 - 12.2025
- Implemented visual merchandising standards to enhance store presentation.
- Managed inventory levels and organized stockroom efficiently.
- Trained and mentored staff on product knowledge and sales techniques.
- Recruited, trained and supervised new employees.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Developed strategies to maximize sales and profitability.
Assistant Store Manager
COACH
Los Angeles, CA
06.2014 - 05.2022
- Collaborated with the store manager to implement effective sales strategies and promotions.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained and developed team members on product knowledge and customer service.
Shift Supervisor
Starbucks
Orlando, FL
01.2006 - 10.2014
- Supervised daily operations to ensure smooth store functionality.
- Trained and mentored new baristas on customer service standards.
- Managed inventory and ordered supplies to maintain stock levels.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies and procedures.
Education
Associate of Science -
Fresno High School
Fresno, CA06.2006
Associate of Applied Science - Business Administration
Heald College
CA02.2013
Skills
- Visual merchandising
- Inventory management
- Sales strategy
- Employee recruitment
- Goals and performance
- Store opening and closing
- Multitasking and organization
Accomplishments
- Nominated for Leadership Award for 2024
- Nominated for Customer Obsessed Award for 2025
Timeline
General Manager
Burberry
12.2025 - Current
Store Manager
COACH
05.2022 - 12.2025
Assistant Store Manager
COACH
06.2014 - 05.2022
Shift Supervisor
Starbucks
01.2006 - 10.2014
Associate of Applied Science - Business Administration
Heald College
Associate of Science -
Fresno High School