Aiyanna Monreal

Provided exceptional customer service by assisting shoppers and offering personalized product guidance. Promoted the store’s rewards program, achieving top enrollments, and managed inventory while maintaining engaging visual displays. Consistently drove in-store and online fitting room sales, earning strong customer feedback and contributing to overall store performance.

Provided therapy to neurodivergent children, delivering behavioral, speech, emotional, and educational support tailored to each child’s needs. Collected and maintained accurate daily data, developed behavior and activity plans, and conducted both in-home and in-office sessions. Supported measurable improvements in children’s behavior and overall development, earning positive feedback from parents and demonstrating consistent, high-quality performance.

Managed daily office operations at a music academy, including scheduling lessons, coordinating communications between students and instructors, and maintaining accurate records. Leveraged Microsoft Office, Google Workspace, and QuickBooks to handle billing, enrollment, and financial tracking. Expanded the academy’s reach by onboarding multiple charter schools as licensed vendors and promoting lesson sales, contributing to increased enrollment and overall operational efficiency.

Built strong relationships with regular customers by providing friendly, attentive service and maintaining a positive, organized store environment. Handled cash and digital transactions accurately, never shorting change, and received a raise within months due to outstanding performance and impact. Assisted with bagging, stocking, and front-end operations, contributing to efficient daily workflows and an excellent customer experience.

Managed front-office operations at a real estate office, utilizing Microsoft Office and Google Workspace to schedule meetings, tours, and appointments, manage email communications, and maintain organized records. Handled multi-line phone systems, took messages, and coordinated client inquiries efficiently. Provided attentive customer service, earning appreciation from clients and supporting a professional, welcoming office environment.

Managed front-of-house operations at an Italian restaurant by seating guests efficiently, balancing table assignments among servers, and maintaining a welcoming environment. Provided attentive customer service, ensuring high levels of guest satisfaction and smooth dining experiences. Coordinated with staff to optimize workflow and contributed to overall restaurant efficiency.