Aixa Maldonado
North Hollywood
Summary
Detail-oriented professional with extensive experience in healthcare customer service and project management. Managed patient care and administrative tasks as a Medical Assistant in clinical settings, followed by a role as a Leasing Receptionist, strengthening communication and multitasking abilities. Recently, as a Solar Project Manager, oversaw project timelines and coordinated cross-functional teams for renewable energy initiatives.
Overview
7
7
years of professional experience
Work History
Project Manager
NEX Gen Solar
Tempe
01.2023 - 12.2025
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Streamlined workflow in solar energy projects by implementing process improvements.
- Managed documentation for projects, ensuring accuracy of specifications, change orders, and invoices.
- Established communication protocols between internal teams to coordinate various project aspects.
- Identified project needs by reviewing project objectives and schedules.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Medical Assistant
Century Medical Group
Van Nuys
01.2021 - 05.2023
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Maintained accurate medical records through systematic filing, charting, transcription, and data entry into electronic health record system to support effective patient care.
- Collected samples from patients for laboratory testing purposes.
- Registered new patients into practice management software program accurately entering demographic information.
- Handled phone inquiries, scheduled appointments, and managed patient flow to ensure efficient clinic operations and positive visitor experiences.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Organized patient charts before each day's clinic sessions began.
Receptionist
Miller and Desatnik
Los Angeles
01.2019 - 03.2020
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed incoming calls, directing them to appropriate staff to facilitate efficient communication.
- Scheduled appointments for clients, customers, and other visitors.
- Handled mail and packages, ensuring timely distribution to recipients and supporting office operations.
- Maintained a tidy reception area, enhancing office professionalism.
- Provided administrative support to staff by typing letters, filing documents, and processing scanned and copied materials, streamlining office workflows.
- Processed payments and updated accounts to reflect balance changes.
Education
Vocational - Medical Assistant
UEI College
Encino, CA01-2021
Skills
- Project management
- Budget management
- Resource allocation
- Stakeholder engagement
- Process improvement
- Time management
- Documentation management
Timeline
Project Manager
NEX Gen Solar
01.2023 - 12.2025
Medical Assistant
Century Medical Group
01.2021 - 05.2023
Receptionist
Miller and Desatnik
01.2019 - 03.2020
Vocational - Medical Assistant
UEI College