Aiswarya Francie Challat
Toronto
Summary
Dynamic Financial Service Representative with a proven track record at CURO Financial Technologies, excelling in client relationship building and cash handling. Adept at enhancing operational efficiency through effective communication and decision-making. Recognized for successfully cross-selling financial products, contributing to increased sales and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Financial Service Representative
CURO Financial Technologies-Cashmoney
12.2023 - Current
- Customer Relationship Management (CRM)
- Cash Handling & Transaction Accuracy
- Credit Applications & Loan Processing
- Sales & Cross-Selling of Financial Products
- Conflict Resolution & Problem-Solving
- Compliance & Risk Management
- Communication & Interpersonal Skills
Cashier/Garnisher
Harveys
10.2021 - 11.2023
- Greeted customers and provided friendly service.
- Assisted with menu choices and answered questions.
- Processed orders accurately using POS system.
- Handled cash, card, and mobile payments.
- Worked with team and kitchen to ensure fast service.
Business Analyst
Triton Information Technology Solutions
06.2016 - 07.2019
- Analyzed business processes to identify areas for improvement and enhance operational efficiency.
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Developed detailed documentation outlining business needs, process workflows, and system specifications.
- Utilized data analytics tools to interpret trends and inform strategic decision-making.
Education
Graduate Certificate - Business Information Technology
Seneca College of Applied Arts And Technology
North York, Ontario04-2023
Bachelor of Technology - Information Technology
Karunya University
Coimbatore, India05-2016
Skills
- Know your customer
- Teller transactions
- Financial services
- Sales and marketing
- Cash handling
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Client relationship building
Languages
English
Hindi
Malayalam
Tamil
Timeline
Financial Service Representative
CURO Financial Technologies-Cashmoney
12.2023 - Current
Cashier/Garnisher
Harveys
10.2021 - 11.2023
Business Analyst
Triton Information Technology Solutions
06.2016 - 07.2019
Graduate Certificate - Business Information Technology
Seneca College of Applied Arts And Technology
Bachelor of Technology - Information Technology
Karunya University