Aiswarya Suresh
Waterdown,ON
Summary
Certified Scrum Master with overall 16 years of Total Experience (8+ years as Scrum Master) in the IT Industry driving key initiatives from planning through implementation, achieving positive and measurable organizational impact. Adept in implementing Agile and Kanban methodologies combining analytical knowledge, leadership abilities, and relationship-building skills to engage stakeholders at all levels and enable data-driven decision-making. Led 15+ agile teams in successful implementation of complex projects with budgets from $50000 to $5 billion on-time and on-budget ensuring effective practice of Agile framework.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Agile Scrum Master
Atos Syntel / Eviden (Client : Manulife)
2020.01 - Current
- Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives and and resolve any issues the team may be experiencing.
- Worked effectively with multiple Scrum teams both internally and off-shore. Successfully delivered Migration projects thereby achieving major cost reductions and performance improvements.
- Implemented more than seven Fund merger and launch projects thereby maintaining an investment platform that satisfies regulatory requirements and remains competitive, in the most streamlined and cost-effective manner allowable.
- Lead sprint reviews and planning meetings to promote full team engagement.
- Manage product backlog and supported Scrum framework for sprint releases.
- Guide and coach Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Lead cross-functional teams to successfully complete IT projects.
- Document progress and roadblocks and communicate to upper management and stakeholders.
- Maintaining all the quality related documents for the team and participating in quality audits.
- Ensure reduced response time on compliance issues and expedite issue assignment to the accountable IT PSM to enable quick resolution.
- Build strong relationships with stakeholders, application users, and product owners.
Scrum Master
Atos Syntel (Client: Humana Inc.)
2015.06 - 2019.12
- Facilitated all daily stand-ups, refinement, planning, review and retrospective meetings ensuring effective and clear communication.
- Led more than ten major enhancement projects in Humana to meet deadlines and customer requirements. Successfully delivered multiple sprint releases.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Monitored and tracked project progress to support timely completion.
- Negotiated and managed project budgets to meet goals.
Technical Lead (Mainframe)
Atos Syntel (Clients: All State, Humana Inc.)
2010.11 - 2015.05
- Strong experience in collecting functional requirements and turning them into technical solutions that exceeds client expectations.
- Assessed project milestones in different phases of software development cycle including Strategic Systems Planning, Designing, Programming, Testing, Implementation, Documentation and Presentation to Production support as a part of software development model.
- Led implementation of changes raised through change requests and providing permanent fixes to the frequently occurring issues raised through problem management.
- Extensive experience in Designing business applications, preparing test cases, typical build activities including delivery of source code, test results and implementing the changes in production.
- Experience in interacting with teams from multiple geographies.
- Collection and validation of project level metrics data.
- Provided prime assistance toward application releases installation into production under given direction
- Coordinate and involve in structured peer reviews and walkthrough.
- Improved systems with addition of new features and infrastructure.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Mainframe Developer
HCL Technologies (Clients: AIG, Readers Digest)
2007.08 - 2010.11
- Evaluated and implemented enhancement design solutions to improve cost, quality and performance of software applications.
- Partnered with technical leaders to align solutions with strategy and standards.
- Troubleshot business logic and performance issues in existing mainframe applications.
- Monitored code and overall application to drive seamless performance.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Developed and maintained batch/online systems
- Supported end users to provide the preparation and scheduling of program modifications and user requested enhancements.
Education
Bachelor of Engineering - Computer Science
Hindusthan College of Engineering & Technology
Coimbatore, India05.2007
Skills
- 15+ years of experience in Healthcare and Insurance domains
- Agile Expertise (SAFe, Kanban, Iterative)
- ALM software proficiency Jira, Microsoft Azure, Rally, TFS
- Change Management Tools: SharePoint, Microsoft TFS, CA Service Desk, Citrix, Azure dev ops-VSTS, Servicenow
- Workflow Analysis
- Sprint Planning
- Stakeholder relations
- Coaching & teaching skills
- Risk/impediment identification
- Technical Skills: IBM Mainframe
- Microsoft Office proficiency
- Planning and implementation
- Excellent problem-Solving abilities
- Excellent communication and Presentation skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- Scaled Agile Framework (SAFe) 5.0
- Certified Scrum Master (CSM)
- ITIL® certified
- IBM Certified DB2 Programmer
References
Tom Choptiany
Director, Manulife
+1 416-852-4351
Mark Morgan
Lead Technical Program Manager, Manulife
+1 416-949-1683
Sambasivarao Garikapati
Principal Consultant, Atos Syntel/Eviden
+1 647-532-4997
Timeline
Agile Scrum Master
Atos Syntel / Eviden (Client : Manulife)
2020.01 - Current
Scrum Master
Atos Syntel (Client: Humana Inc.)
2015.06 - 2019.12
Technical Lead (Mainframe)
Atos Syntel (Clients: All State, Humana Inc.)
2010.11 - 2015.05
Mainframe Developer
HCL Technologies (Clients: AIG, Readers Digest)
2007.08 - 2010.11
Bachelor of Engineering - Computer Science
Hindusthan College of Engineering & Technology
- Scaled Agile Framework (SAFe) 5.0
- Certified Scrum Master (CSM)
- ITIL® certified
- IBM Certified DB2 Programmer
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