Aiswarya Gopinath

• Worked as a Project Coordinator for Telecom client assisting with day-to-day order milestone tracking and issue resolution with the goal to have the circuits installed within the set KPI
• Coordinated with all stakeholders and end customers from start to end to ensure timely completion of the project and address any roadblock on a daily basis so that the whole project KPI and ETAs are met
• Run Weekly/ monthly and Quarterly review meeting with Client Governance
• Maintaining the Project tracker and review it with the stakeholders at regular intervals
• Act as a single point of contact for Client to reach out for any issues related to the project.

WAVELENGTH ORDER MANAGER

• Worked as a Wavelength order manager for Telecom client coordinating with all service delivery teams to push the order through the factory within the set timelines/SLA and ensure monthly revenue target are met for service install
• Identified areas for automation to improve overall productivity
• Participated in stakeholder meetings to understand the functional and non-functional requirements for the project
• Preparing Quality and Daily progress Reports and published it with all stakeholders
• Day to day Tracking and Chasing orders and ensured SLAs are met for all assigned orders
• Weekly Reporting of the status of assigned orders in the queue to all the stakeholders.

• Designed and developed mobile applications for iPhone and iPad
• Worked collaboratively with the design and product teams to ensure UI/UX design aligned with the product vision.

• Ideated and executed product delivery with project managers, business leaders, and technical teams, to implement quality products that customers love to use
• Managed end to end design, client coordination and delivery of the applications.

• Oversaw design, implementation, verification, and integration are carried out to a high-quality standard
• Conducted in-House design reviews and technical meetings
• Made presentations before management and customers.