Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Aissatou Vandy

Edmonton,AB

Summary

I’m a dynamic sales associate with hands-on experience at JD Sportsplex, shoppers drugstore, and Marshalls. where I built strong customer relationships and consistently delivered top-notch service. I’m known for staying calm under pressure, keeping things organized, and working closely with my team to get things done efficiently. I enjoy helping customers find exactly what they need and always aim to exceed sales goals with smart, personalized product recommendations.

I’m now looking to bring that same energy and dedication to a new opportunity. I have a solid background in retail sales and customer engagement, and I take pride in using strong communication, multi-task skills , and teamwork to drive results. Whether it’s hitting sales targets or creating a great in-store experience, I’m all in.

Overview

6
6
years of professional experience

Work History

Sales Associate

Jd Sportsplex
06.2024 - 03.2025
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Assistant

Shoppers Drug Mart
10.2022 - 03.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.

Sales Associate

Marshalls
07.2019 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Eastglen
Edmonton, AB
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Flexible schedule
  • Professional demeanor

Languages

English
Professional Working

Timeline

Sales Associate

Jd Sportsplex
06.2024 - 03.2025

Sales Assistant

Shoppers Drug Mart
10.2022 - 03.2024

Sales Associate

Marshalls
07.2019 - 09.2022

Eastglen

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Aissatou Vandy