Summary
Overview
Work History
Education
Skills
Timeline
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Aisling "Ash" Ward

Berkeley

Summary

Offering strong interpersonal skills and willingness to learn and grow in a variety of professional settings. Deeply passionate about ensuring reliability and consistency for both customers and coworkers. Ready to use skills gained in both professional and educational settings and apply.

Overview

4
4
years of professional experience

Work History

Customer Service

Target
06.2025 - 08.2025
  • Provided excellent customer service, addressing customer needs promptly and courteously
  • Provided outstanding customer service, addressing guest concerns promptly and professionally.
  • Resolved guest issues with professionalism, demonstrating excellent customer service skills.

Food Runner/Expo

Evans Hotels
06.2024 - 08.2024
  • Efficiently transport food and beverages from the kitchen to customers' tables, ensuring accurate and timely delivery.
  • Collaborate closely with kitchen and wait staff to prioritize and manage orders, minimizing delays and errors.
  • Monitor and maintain cleanliness and organization of the expediting station, including utensils and plates.
  • Address and resolve customer concerns regarding food presentation or order discrepancies, escalating issues to management as needed.
  • Assist with setting up and breaking down dining areas for peak service times, including restocking supplies and cleaning surfaces.

Barista

Local Krave
05.2023 - 08.2023
  • Operated the cash register, processed transactions, and took customer orders with a focus on friendly service.
  • Prepared high-quality espresso drinks and a variety of beverages as the primary barista.
  • Assisted with food prep during busy hours to support kitchen operations.
  • Handled closing duties, including cleaning the kitchen, bar area, and maintaining hygiene standards.
  • Regularly washed dishes and ensured equipment was sanitized.

Temporary Staffer

Royalty Staffing Company
04.2022 - 08.2022
  • Concert security guard, food server at baseball games, merchandise retail worker at baseball games, banquet dishwasher

Line Coordinator

Comic Con International
05.2022 - 07.2022
  • Studied that venue and created the most efficient line layout prior to the event
  • Managed lines that at times grew to be hundreds of people long and ensured that people with accessibility challenges were taken care of and everyone was safely moving forward
  • When working the lines that people would sleep overnight in I would go around with water, snacks, and blankets to ensure that the guests were comfortable and would work to ensure they got anything they needed

Guest Ambassador

SeaWorld Parks & Entertainment
05.2021 - 08.2021
  • Helped groups and individuals of all ages and backgrounds in providing them a positive and friendly experience
  • Assisted guests with making reservations, purchasing the correct tickets, and accessing any discounts that they were entitled to
  • Helped to clean and set up the entrance for opening in the morning and made sure everything was secured and closed at night

Education

Bachelor’s degree - Political Science

UC Berkeley
Berkeley, CA
05-2026

High school diploma - undefined

Academy of Our Lady of Peace
San Diego, CA
08.2022

Skills

  • Guest services
  • Customer service
  • Information management
  • Python
  • Microsoft Excel
  • Organizational skills
  • Enthusiastic
  • Workplace safety training

Timeline

Customer Service

Target
06.2025 - 08.2025

Food Runner/Expo

Evans Hotels
06.2024 - 08.2024

Barista

Local Krave
05.2023 - 08.2023

Line Coordinator

Comic Con International
05.2022 - 07.2022

Temporary Staffer

Royalty Staffing Company
04.2022 - 08.2022

Guest Ambassador

SeaWorld Parks & Entertainment
05.2021 - 08.2021

High school diploma - undefined

Academy of Our Lady of Peace

Bachelor’s degree - Political Science

UC Berkeley

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Aisling "Ash" Ward