Aishwin Brar
Brampton,Canada
Summary
Dynamic Collection Specialist with a proven track record at Go Easy, excelling in client account management and problem-solving. Adept at negotiating repayment plans while providing exceptional customer service. Recognized for consistently meeting collection targets and demonstrating adaptability in fast-paced environments. Proficient in Microsoft SharePoint and committed to achieving results.
Overview
4
4
years of professional experience
Work History
Collection Specialist
Go Easy
09.2024 - Current
- Contacted clients via phone, email, and text to collect overdue payments and negotiate repayment plans.
- Monitored delinquent accounts and updated records in the company’s system with payment status and client communications.
- Provided excellent customer service by handling sensitive financial matters with empathy and professionalism.
- Followed regulatory guidelines and company policies regarding collections, privacy, and debt recovery.
- Collaborated with internal teams to resolve account discrepancies and support customer retention efforts.
- Met and exceeded collection targets, contributing to overall company performance and risk reduction.
Sales Associate
Hudson's Bay
06.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty by assisting over 50 customers per day.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Office Administrator
maple Ielts Institute
bathinda, India
06.2021 - 08.2022
- Scheduled appointments and managed calendars for multiple executives.
- Handled incoming phone calls and emails professionally and courteously.
- Developed, implemented, and maintained record-keeping systems for efficient data retrieval.
- Supported marketing efforts by creating promotional materials or updating website content.
Package Handler
Menasha Packaging Company
02.2022 - 05.2022
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Diploma - Business Administration
Canadore College
Brampton01.2023
Skills
- Microsoft SharePoint
- Adobe Systems Adobe Acrobat
- Merchandise Receiving and Handling
- Customer Needs Assessment
- Client Account Management
- Problem-Solving
- Goal-oriented
- Excellent communication
- Adaptability
- Multitasking
Timeline
Collection Specialist
Go Easy
09.2024 - Current
Sales Associate
Hudson's Bay
06.2022 - 07.2024
Package Handler
Menasha Packaging Company
02.2022 - 05.2022
Office Administrator
maple Ielts Institute
06.2021 - 08.2022
Diploma - Business Administration
Canadore College
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