Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aishwarya Srivastava (Ash)

Nanaimo,BC

Summary

Customer-focused and highly motivated individual known for building strong, trusting relationships. Adept at patiently guiding clients through the sales process and applying excellent negotiation skills to secure mutually beneficial outcomes. Eager to contribute to a successful sales team.

Overview

8
8
years of professional experience

Work History

Taxi Driver

AC Taxi
07.2024 - Current
  • Navigated city routes efficiently, ensuring timely passenger transport.
  • Maintained vehicle cleanliness and functionality for optimal performance.
  • Provided excellent customer service, addressing passenger needs and concerns.
  • Learned local traffic laws and regulations to ensure safe driving practices.

Manager

Blue Crush Concierge
04.2023 - 07.2024
  • Managed end-to-end guest experience, from initial inquiries and booking confirmations to post-stay communication and review management.
  • Oversaw daily property operations, including coordinating with cleaning and maintenance staff to ensure seamless turnovers between guest stays.
  • Developed and implemented marketing strategies to increase property visibility and occupancy, with a focus on social media and content creation.
  • Handled all social media channels, including content planning, daily posting, and engaging with followers to build a strong online presence.
  • Managed daily administrative tasks, including scheduling, supply inventory, and financial reporting to ensure the business ran efficiently.

Sales Associate

Chocolate Tofino
10.2022 - 06.2024
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained product displays and inventory organization to ensure efficient sales flow.
  • Processed transactions accurately, ensuring a smooth checkout experience for customers.
  • Collaborated with team members to meet daily sales targets and improve customer service.
  • Monitored stock levels and communicated restock needs to management effectively.
  • Developed product knowledge to provide informed recommendations and support customer needs.

Front Desk Receptionist

Pacific Sands Beach Resort
04.2020 - 07.2023
  • Greeted guests warmly, ensuring a welcoming atmosphere and positive first impression.
  • Managed multi-line phone system, efficiently directing calls and taking messages.
  • Coordinated check-in and check-out processes to enhance guest experience and satisfaction.
  • Assisted with reservations, providing accurate information on room availability and rates.
  • Provided concierge services by recommending local attractions and dining options to guests.

Cashier + Sorter

Courtenay Bottle Depot
02.2018 - 2020

  • Processed customer transactions efficiently by accurately counting and sorting recycled materials, and issuing correct payments.

  • Provided friendly and knowledgeable customer service, guiding patrons on proper recycling protocols and acceptable materials.

  • Maintained a clean and organized work environment by managing the flow of incoming recyclables and ensuring a safe space for customers.

  • Performed physical tasks including lifting and moving heavy bags or containers of bottles and cans.

Education

Bachelor in Tourism And Hospitality Management - Tourism And Hospitality Management

North Island College
Courtenay, BC
05.2020

High School Diploma - Science Education

Lucknow Public School
Lucknow, IN
03.2017

Skills



  • Customer Relations & Sales: Built trust and rapport with customers, guiding them through the sales process with patience and a customer-first approach

  • Negotiation & Closing: Applied strong negotiation skills to achieve mutually beneficial agreements, consistently meeting or exceeding sales targets

  • Product Knowledge: Quickly absorbed and retained complex product information on vehicle features, specifications, and new technologies

  • Work Ethic: Demonstrated a strong, hardworking approach to daily tasks, including prospecting, follow-up, and continuous professional development

Languages

English
Professional Working
Hindi
Full Professional
Urdu
Full Professional

Timeline

Taxi Driver

AC Taxi
07.2024 - Current

Manager

Blue Crush Concierge
04.2023 - 07.2024

Sales Associate

Chocolate Tofino
10.2022 - 06.2024

Front Desk Receptionist

Pacific Sands Beach Resort
04.2020 - 07.2023

Cashier + Sorter

Courtenay Bottle Depot
02.2018 - 2020

Bachelor in Tourism And Hospitality Management - Tourism And Hospitality Management

North Island College

High School Diploma - Science Education

Lucknow Public School

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Aishwarya Srivastava (Ash)