Aishwarya Srinivasan
Windsor,Ontario
Summary
• Permanent Resident of Canada
• 4 years of professional experience in Networking, IT and Tech Support.
• Self-motivated individual who is passionate to learn new concepts
• Performed to work on both Windows and Mac Operating System.
• Application tools: Microsoft office, MS word, Excel, Power point, Outlook.
Overview
5
5
years of professional experience
Work History
Network Support Engineer
Unified
02.2018 - 03.2022
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Remotely analyzed and diagnosed complex network faults for Cisco,UCM,Polycom gateways,IP Phones and PBX server end-users, recommending and implementing corrective measures.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Designed and evaluated WAN and LAN connectivity technologies.
- Supported users in setup and configuration of wireless bridge networks.
- Oversaw junior-level engineers, directing work orders while monitoring performance metrics and consumer feedback.
IT Coordinator
Mazenet
08.2017 - 01.2018
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Achieved project deadlines by coordinating with contractors to manage performance.
Education
MBA - Human Resource Management
Madras University
Tamil Nadu, India11.2019
Bachelor of Engineering - Electrical And Electronics Engineering
SKP Engineering College
Tamil Nadu, India05.2017
Skills
- Equipment Configuration
- Data Backups
- Interpersonal Communication
- Time Management
- High Degree of Flexibility
- Fast learner
- Collaborative
- Multi-Tasker
Availability
Monday to Sunday (7AM-9PM)
I have my own transport
Timeline
Network Support Engineer
Unified
02.2018 - 03.2022
IT Coordinator
Mazenet
08.2017 - 01.2018
MBA - Human Resource Management
Madras University
Bachelor of Engineering - Electrical And Electronics Engineering
SKP Engineering College
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