Aishwarya Jain
B.Pharmacy
Vancouver,BC
Summary
Enthusiastic pharmacy professional with a solid background in pharmaceutical research, customer relationship management and technical specialization. Skilled in leveraging analytical abilities, technical expertise, and continuous improvement. Seeking a challenging role in pharmacy and healthcare to contribute to patient care and healthcare innovation. Currently learning French to enhance communication and broaden professional scope.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Customer Relationship Executive
Lifecell International Pvt Ltd
12.2020 - 10.2021
- Cultivated and sustained robust relationships with healthcare professionals, including gynecologists/obstetricians and IVF specialists, driving significant increase in referrals and enrollments
- Engaged with expecting parents and delivered comprehensive information about cord blood banking services, overseeing entire patient enrollment process
- Recognized and honored with 'Star of the Month' certificate of appreciation for surpassing sales targets, achieving 150% of target in May 2021.
- Increased customer satisfaction through efficient handling of inquiries, complaints, and concerns
Technical Specialist
Invex Health Pvt. Ltd
03.2022 - 07.2022
- Completed 4-month internship with core responsibilities, including scouting for innovative medical formulations and devices from international markets and attending online global exhibitions
- Engaged with foreign healthcare officials to explore opportunities for in-licensing or acquiring cutting-edge products for Indian market.
Business Analyst
Confederacie
09.2022 - 10.2023
- Utilized SQL and Excel to conduct detailed data analysis, identifying trends and insights to support strategic decisions for vendors
- Evaluated and streamlined business processes, implementing improvements that boosted operational efficiency by 50%
- Managed multiple small-scale IT projects, ensuring timely delivery and alignment with client and business objectives, facilitating clear communication of requirements and project updates
- Created and maintained dashboards and reports using BI tools like Tableau, providing real-time insights into key performance metrics
- Delivered training and ongoing support to end-users, enhancing their effective utilization of new systems and processes
Education
Bachelor of Pharmacy -
Oriental College of Pharmacy - Mumbai University
08.2016 - 05.2020
Skills
Research Methodologies
Laboratory Techniques
Effective Communication
Team Collaboration
Problem-Solving
Attention to Detail
Data Analysis
Project Management
Customer Relationship Management
Data Visualization
Market Research
Websites
Additional Information
Open Work Permit holder in Canada
Languages
English
Full Professional
Hindi
Native or Bilingual
French
Limited Working
Timeline
Business Analyst
Confederacie
09.2022 - 10.2023
Technical Specialist
Invex Health Pvt. Ltd
03.2022 - 07.2022
Customer Relationship Executive
Lifecell International Pvt Ltd
12.2020 - 10.2021
Bachelor of Pharmacy -
Oriental College of Pharmacy - Mumbai University
08.2016 - 05.2020
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