Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Aishwarya Chitta

Oakville,ON

Summary

Results-driven market research and client service professional with 6.5 years of experience across the automobile, healthcare, and insurance sectors. Expertise in data analysis, trend forecasting, and client relationship management has led to significant enhancements in strategic planning and growth initiatives. Skilled in conducting thorough research to reveal consumer insights and delivering actionable recommendations through competitor analysis, ensuring high levels of client satisfaction. Committed to leveraging insights to guide product development and marketing strategies.

Overview

7
7
years of professional experience

Work History

Senior Market Research & Communication Specialist

PeopleTech Group - Client General Motors
Hyderabad, India
11.2022 - 05.2024
  • Skilled in conducting comprehensive market research to support data-driven decisions at General Motors. Experienced in collecting consumer data on demographics, preferences, and purchasing habits through surveys and focus groups; analyzing data using statistical tools to reveal patterns in market behavior. Strong expertise in competitor analysis to understand market positioning and strategies, enhancing GM’s competitiveness. Proficient in forecasting market trends and identifying growth areas based on historical data and insights. Skilled in reporting findings to guide strategic decisions, collaborating closely with product, sales, and marketing teams to ensure alignment with company goals and customer needs.
  • Drafted RFPs and understand customer requirements

Senior Marketing & Communication Specialist - WebMD

ValueLabs LLP
Hyderabad, India
08.2017 - 03.2022
  • Worked as a module lead, More focused on the implementation of road maps for business data analysis, process analysis diagnosis of gaps and contribution to project planning
  • Cooperate with client and their partners at high times (I was the only point of contact to client partners)
  • Trained junior resources in the team
  • End to end knowledge of process management
  • Estimated scope of delivery of the solution
  • Stake holder management
  • Campaign analyst

Market Research Analyst - BenefitFocus

ValueLabs LLP
Hyderabad, India
  • Performed research on the Insurance Domain
  • Analyzed the client services
  • Drafted research reports to client
  • Manged the scope of the client through research and analysis

Client Development Associate - IKEA

ValueLabs LLP
Hyderabad, India
  • Part of content migration team
  • Content development - Product and design analysis
  • All the content migrated to the cloud from the Swedish language to the English language (during the launch of IKEA in Hyderabad)
  • Responsible for quality checks before the content is published to live

Management Trainee

ValueLabs LLP
Hyderabad, India
  • Worked as a Business Development Executive
  • Helped to build client database

Education

Post Graduate Diploma - Management (Marketing And Communication)

MIT World Peace University
Pune, India
05.2017

Bachelors - Computer Science Engineering

Sri Indu College of Engineering and Technology
Hyderabad, India
05.2014

Skills

  • Advertising and Marketing
  • Salesforce CRM
  • Project Coordinator
  • Multitasking
  • Research Proficiency
  • Market Research/Documentation
  • Information Gathering and Analysis
  • Campaign Marketing
  • Pay per click/Impressions/Engagements
  • Tableau Visualization
  • Client Relationship Management
  • Account Management
  • Health care, retail, automobile, and insurance domains

Timeline

Senior Market Research & Communication Specialist

PeopleTech Group - Client General Motors
11.2022 - 05.2024

Senior Marketing & Communication Specialist - WebMD

ValueLabs LLP
08.2017 - 03.2022

Market Research Analyst - BenefitFocus

ValueLabs LLP

Client Development Associate - IKEA

ValueLabs LLP

Management Trainee

ValueLabs LLP

Post Graduate Diploma - Management (Marketing And Communication)

MIT World Peace University

Bachelors - Computer Science Engineering

Sri Indu College of Engineering and Technology
Aishwarya Chitta