Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Junior Officer
HDB Financial Services
Rajkot, India
10.2021 - 04.2023
Provided customer service to clients regarding banking products and services.
Processed loan applications and reviewed credit reports for accuracy.
Assisted customers with opening new accounts, processing deposits and withdrawals, and providing account information.
Maintained a thorough knowledge of bank products, services, policies, procedures, regulations and compliance requirements.
Ensured that all documentation was accurate prior to submitting for approval or processing.
Developed and maintained strong relationships with customers by providing excellent customer service.
Handled incoming calls from customers regarding their accounts or banking needs.
Supervisor
Burrito boyz
Barrie
04.2024 - Current
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Directed and supervised team of the employees in daily operations.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Implemented cost-cutting measures without compromising quality of services offered.