Aishwarya Barapatre
Mississauga,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Convienence Store
05.2024 - 08.2024
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Analyzed monthly sales trends to implement identified sales processes and improvement changes.
- Compiled customer sales trends and data to aid in targeting yearly sales goals.
- Streamlined sales processes by eliminating redundancy in re-entry of sales leads.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Strategic Sales Associate
Advantage Club
07.2023 - 12.2023
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Regenesys Business School
04.2023 - 06.2023
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Inside Sales Specialist
Skill-Lync
07.2022 - 12.2022
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
Retail Sales Associate
V-Bazaar Retail Store
03.2019 - 02.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Executive
Sminetech Solutions
02.2018 - 01.2019
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
Education
PG Diploma (Advertising Account Management) - Advertising - Account Management
Sheridan College
08.2024
MBA - Marketing
Doon Business School
06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Exceptional customer service
- Relationship Building
Availability (Full-time and Part-time)
- Open-Close, Open-Close, Open-Close, Open-Close, Open-Close, Open-Close, Open-Close
- Monday: Open-Close
- Tuesday: Open-Close
- Wednesday: Open-Close
- Thursday: Open-Close
- Friday: Open-Close
- Saturday: Open-Close
- Sunday: Open-Close
Languages
English
Full Professional
Hindi
Full Professional
Certification
1. Digital Media and Marketing Strategies
2. Establishing a professional self through effective intercultural communication
3. Introduction to Data Analysis using excel
Timeline
Sales Associate
Convienence Store
05.2024 - 08.2024
Strategic Sales Associate
Advantage Club
07.2023 - 12.2023
Sales Associate
Regenesys Business School
04.2023 - 06.2023
Inside Sales Specialist
Skill-Lync
07.2022 - 12.2022
Retail Sales Associate
V-Bazaar Retail Store
03.2019 - 02.2021
Customer Service Executive
Sminetech Solutions
02.2018 - 01.2019
PG Diploma (Advertising Account Management) - Advertising - Account Management
Sheridan College
MBA - Marketing
Doon Business School
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