Nivega Ranganathan
Ajax,Ontario
Summary
Experienced Office Management and Administration Professional with experience optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
RE/MAX
01.2023 - Current
- Created, maintained, and updated filing systems for both paper-based and electronic documents.
- Updated reports, managed accounts, and generated reports for the company database.
- Supervised office inventory activities by ordering and requisitions, stocking, and receiving shipment.
- Coordinated employee training and development programs.
- Managed employee benefits, leave policies, and employee records.
- Arranging and scheduling meetings, conferences, or appointments
HR Manager
Mercedes Benz
01.2022 - 02.2023
- Mediated conflicts amongst employees using conflict resolution strategies.
- Consulted with decision-makers on intricate and confidential matters ranging from employee relations to performance management.
- Coached managers and staff on the administration of salaries, benefits, and corporate policies.
- Employees were encouraged and motivated through special occasions, incentive schemes, and helpful criticism.
- HR rules and procedures were implemented, guaranteeing adherence to local, state, and federal employment regulations.
- Managed employee relations effectively. settling disputes, and increasing general employee satisfaction.
HR Generalist
Rogers
03.2020 - 01.2021
- Reviewed and evaluated the resumes of applicants to find appropriate candidates.
- Initial screenings were done, positions were advertised, and interviews were scheduled.
- Maintained communication between management and staff to provide dispute resolution, solve issues, and interpret salary and benefit plans.
- Reviewed current rules and practices to suggest improvements to work productivity, hiring, and personnel management processes.
- Developed and implemented strategic people, staffing, and position management plans for new hire recruitment.
- Maintained communication between management and staff to provide dispute resolution, solve issues, and interpret salary and benefit plans.
Education
MBA - Human Resources Management
Toronto Metropolitan University
Toronto, ON04.2027
Bachelor of Arts - Human Resources Management
Toronto Metropolitan University
Toronto, ON05.2023
Skills
- Coordinating IT support and troubleshooting office equipment or software
- Proficient in HR software and tools
- Strong communication and interpersonal skills
- Data-driven and detail-oriented
- Adaptability in a dynamic, fast-paced work environment
- Strong team leadership and management skills
- Negotiating with contracts or agreements
- Flexibility to alterations in schedules
- Finding solutions and making decisions
Languages
English
Native or Bilingual
Tamil
Full Professional
French
Limited Working
Certification
- Ted Rogers School of Management Bootcamp: Power of Excel- Business Fundamentals: Levels 1-3.
- Ted Rogers School of Management Bootcamp: Social Media Marketing.
- SHRM Certified Professional
- PHR.
- Certified Labor Relations Professional (CLRP).
Volunteer Experience
Ted Rogers Sales Club
Toronto Metropolitan University March 9, 2020
- Attended experiential learning activities for emerging sales leaders.
- Aimed at developing sales skills to create candidates for dynamic job opportunities.
- Developed knowledge in consumer behavior, buyer personas, psychology behind decision-making, etc.
Administrative Volunteer
Sight n steps June 12, 2021
- Provided administrative support by conducting data entry, document filing and management.
- Contributed to event planning by assisting with scheduling and communication aspects.
- Teamwork with other volunteers and staff to complete tasks efficiently and meet project expectations.
Timeline
Office Manager
RE/MAX
01.2023 - Current
HR Manager
Mercedes Benz
01.2022 - 02.2023
HR Generalist
Rogers
03.2020 - 01.2021
MBA - Human Resources Management
Toronto Metropolitan University
Bachelor of Arts - Human Resources Management
Toronto Metropolitan University
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