Sage 50
Aishley Aishley
Assistant Store Manager
Summary
Experienced Team Leader with a strong background in retail, specific strengths in customer service, motivation of the team, as well as boosting sales, preserving the high standards of the store, and increasing client satisfaction. Excellent trainer and mentor. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2025
2025
years of professional experience
3
3
Languages
Work History
Team Lead
Mountain Warehouse VMG
4 2023 - 6 2023
- Assisted store management in supervising and motivating a team of associates
- Lead by example to deliver excellent customer service to the team, to make sure that each customer has a pleasant time shopping
- Supporting team members to ensure that they pass their KPIs that have been set, offering coaching and advice to the team members and themselves
- Oversaw visual merchandising efforts, creating appealing displays and maintaining a visually engaging store that attracted customers and highlighted key products
- Represented the brand with passion and enthusiasm, embodying company values and building customer loyalty by delivering a memorable shopping experience
- Leveraged RFID technology to conduct accurate stock counts, streamline inventory processes, and ensure optimal product availability for customers
- Managed daily operations efficiently, including scheduling and task delegation
- Provided hands-on support to team members, ensuring smooth store functioning
Sales Associate
Mountain Warehouse VMG
04.2023 - 05.2024
- Interpreted initial customer contact by explaining information, finding items, and suggesting specific items and brands
- Consistently of high impact by arranging the racks, and restocking the shelves
- Accumulated sufficient knowledge about store products so as to be able to answer and educate customers
- Developed a deep understanding of store products to confidently share knowledge with customers, becoming a trusted brand ambassador who represented the company's values and enthusiasm
- Utilized suggestive selling techniques to enhance sales, actively contributing to team sales goals and providing customers with an enjoyable shopping experience
Front Desk Cashier
McDonald's Fast Food Restaurant
- Greeted customers and responded to requests for information
- Helped customers complete purchases, locate items, and join reward programs
- Handled customer complaints and concerns and escalated to the direct supervisor for a quick resolution
- Approached every question or concern with a calm and level-headed approach
- Processed credit card, EBT, and gift certificate payments with an electronic computer system
- Demonstrated proficiency in making a variety of hot and cold beverages, including coffee, tea, soft drinks, and smoothies, following standardized recipes and presentation guidelines
- Collaborated with the kitchen team to ensure timely and accurate order delivery, managing customer expectations during busy periods
Education
Diploma - Accounting
Vancouver Community College
Vancouver, BC 01.2023 - 2024.12
Skills
Leadership
Customer service
Team Motivation
Inventory
Stocking
POS
Relationship building
Sales Techniques
Product Knowledge
Visual Merchandising
Customer Engagement
Conflict Resolution
Coaching
Staff Training
RFID
Accomplishments
- Employee of the month - Received Employee of the Month recognition achieving an increase % in KPI scores. Increasing customer satisfaction through enhanced service and visual merchandising.
- CPR Certification
References
Available on request
Software
Microsoft Office
Email Management
Timeline
Sales Associate
Mountain Warehouse VMG
04.2023 - 05.2024
Diploma - Accounting
Vancouver Community College
01.2023 - 2024.12
Front Desk Cashier
McDonald's Fast Food Restaurant
Team Lead
Mountain Warehouse VMG
4 2023 - 6 2023
Similar Profiles
Ben BaverstockBen Baverstock
Assistant Store Manager at Mountain WarehouseAssistant Store Manager at Mountain Warehouse
chris Fergusonchris Ferguson
Store manager at Mountain WarehouseStore manager at Mountain Warehouse
Carson BathCarson Bath
Assistant Store Manager at Mountain WarehouseAssistant Store Manager at Mountain Warehouse
Kimberly DroskiKimberly Droski
Food and Beverage Team Lead, Closing Team Lead/General Merchandise Team Lead/Inbound/Logistics Team Lead/Food and Beverage Team Lead at TargetFood and Beverage Team Lead, Closing Team Lead/General Merchandise Team Lead/Inbound/Logistics Team Lead/Food and Beverage Team Lead at Target
Harvey StroughterHarvey Stroughter
Team Lead at ABC Auto PartsTeam Lead at ABC Auto Parts