AISHAT MOHAMMED
AGEGE,LAGOS
Summary
Reliable,Trustworthy, punctual,honest and dedicated with years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
6
6
years of professional experience
Work History
Cashier
Bumsie Supermarket
05.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Jumia
04.2020 - 02.2021
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
Sunny Lucky Supermarket
08.2018 - 01.2020
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Increased sales of promotional items by informing customers about current offers.
Education
High School Diploma -
OPEBI SENIOR GRAMMAR SCHOOL
LAGOS, NIGERIA06.2018
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
Languages
English
Elementary
Timeline
Cashier
Bumsie Supermarket
05.2021 - Current
Customer Service Representative
Jumia
04.2020 - 02.2021
Cashier
Sunny Lucky Supermarket
08.2018 - 01.2020
High School Diploma -
OPEBI SENIOR GRAMMAR SCHOOL
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