Aisha Swenia
Edmonton,AB
Summary
Proven multitasker and quick learner, excelled at Meals on Wheels by enhancing kitchen efficiency and maintaining high sanitation standards. Skilled in safe food handling and fostering teamwork, significantly contributed to a positive work atmosphere and operational success. Demonstrates exceptional customer service, addressing needs with empathy and professionalism.
Overview
5
5
years of professional experience
Work History
Volunteer Prep Cook
Meals on Wheels
01.2023 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Cook Helper
Bedouins Restaurant
01.2022 - 05.2024
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
- Enhanced kitchen efficiency by assisting cooks with food preparation and recipe execution.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
Customer Service Representative
Ashley Furniture Homestore
10.2019 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Nutrition And Food Science - Nutrition
University of Alberta
Edmonton, ABSkills
- Attention to Detail
- Cleaning and organization
- Customer Service
- Safe Food Handling
- Teamwork and Collaboration
- Time Management
- Efficient multitasking
- Following Instructions
- Food Preparation
- Cleanliness
- Quick-learning
- Highly motivated
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Volunteer Prep Cook
Meals on Wheels
01.2023 - Current
Cook Helper
Bedouins Restaurant
01.2022 - 05.2024
Customer Service Representative
Ashley Furniture Homestore
10.2019 - 03.2020
Nutrition And Food Science - Nutrition
University of Alberta