Aisha Phillip
Toronto,ON
Summary
Driven and communicative professional with a proven track record at Denise John, adept at leveraging excellent communication skills and a strong work ethic to deliver high-quality service within tight deadlines. Demonstrated ability to quickly adapt and master new technologies, enhancing team collaboration and efficiency. Achieved significant improvements in service delivery, exceeding customer expectations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Seasonal Worker
Denise John
12.2010 - Current
- Communicated with coworkers and management to report challenges.
- Checked system to receive orders and directions to correct item locations.
- Delivered services to customer locations within specific timeframes.
Customer Service Representative
Bell Canada
08.2003 - 12.2010
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Investigated and resolved customer inquiries and complaints quickly.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Certificate - Business Administration
George Brown College
Toronto, ON05-2000
Skills
- Strong work ethic
- Collaboration
- Quick learner
- Record keeping
- Computer Skills
- Excellent Communication Skills
Certification
Cann Serve Certificate
Cann Sell Certificate
Food Handling Certificate
Timeline
Seasonal Worker
Denise John
12.2010 - Current
Customer Service Representative
Bell Canada
08.2003 - 12.2010
Cann Serve Certificate
Cann Sell Certificate
Food Handling Certificate
Certificate - Business Administration
George Brown College
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