AISHA MENDES
Calgary
Summary
Certified Esthetician passionate about providing the highest standards of spa therapy and client care. A reliable and enthusiastic team player who is always willing to go above and beyond to ensure each day runs smoothly and efficiently.
Overview
16
16
years of professional experience
Work History
Esthetician
Casbah Day Spa
03.2021 - 02.2024
- Performed treatments including: manicures, pedicures, facials, hydrafacials, body treatments, and 60, 75 and 90 min Swedish relaxation massage in accordance with spa standards.
- Developed customized facial treatments for clients to address their specific skin care needs.
- Ensured treatments are completed in a consistent manner and in the timeframe allocated.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Actively sought client feedback, with a goal to build business through positive relationships with clients.
- Maintained cleanliness and stock in each treatment room after use.
Student Esthetician
The Esthetic Institute Training Center-Student Spa
03.2020 - 10.2020
- Performed manicures, pedicures, waxing, lash lift & tint, facials, chemical peels, microdermabrasion, body treatments & Swedish relaxation massage.
- Created relaxing, comfortable & memorable experiences for clients using attention to detail, thorough communication & world class CIDESCO spa therapy knowledge & training.
- Educated clients on proper after care & home care to maximize the benefits of treatments.
- Maintained hygiene, health & safety in the spa in accordance with Alberta Health Services standards & regulations.
- Handled all client interactions with care, professionalism, tact & diplomacy to increase client satisfaction.
OPTOMETRIC ASSISTANT
Chestermere Optometry
09.2015 - 12.2019
- Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
- Performed preliminary testing – auto refraction, retinal imaging, intraocular pressure , visual fields & optical coherence tomography.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
OPERATIONS CONTROL AGENT
Air Canada Jazz
10.2007 - 03.2015
- Listened to customers' requests, confirming full understanding before addressing concerns.
- Received and relayed data from head office, flight crews, ramp, sales, commissary & maintenance personnel.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
High School Diploma -
Father Lacombe HIgh School
Calgary, AB2004
CIDESCO Esthetic (Beauty Therapy) Diploma
The Esthetic Institute Training Center
Calgary, AB11.2020
Skills
- Client consultation
- Treatment planning
- Relationship building and management
- Creative problem solving
- Tact and diplomacy
- Spa retail sales
- Ability to adapt
Volunteer Experience
- Cancare Childcare Center- (2015) Participated in interactive music program for kids aged four to ten
- Trinidad and Tobago Canadian Association of Calgary- (2009-present) Helped in the execution of cultural events such as The Annual Trinidad and Tobago Showcase & The Caribbean Black History Month Celebration, volunteered at fundraiser casinos
Timeline
Esthetician
Casbah Day Spa
03.2021 - 02.2024
Student Esthetician
The Esthetic Institute Training Center-Student Spa
03.2020 - 10.2020
OPTOMETRIC ASSISTANT
Chestermere Optometry
09.2015 - 12.2019
OPERATIONS CONTROL AGENT
Air Canada Jazz
10.2007 - 03.2015
High School Diploma -
Father Lacombe HIgh School
CIDESCO Esthetic (Beauty Therapy) Diploma
The Esthetic Institute Training Center
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