Aisha Mashi
Scarborough,Ontario
Summary
Proven Office Assistant with a track record of enhancing operational efficiency at Kensington Bellwood's Community Legal Services. Expert in Ms Word and Excel, demonstrating exceptional time management and a positive attitude. Increased customer service success rates significantly. Skilled in coordinating office activities and managing communications, embodying goal-oriented excellence.
Overview
8
8
years of professional experience
Work History
Office Assistant
Kensington Bellwoods Community Legal Services
07.2023 - 05.2024
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Coordinated and scheduled meetings and appointments.
Front Office Assistant
National Electoral Commission
06.2016 - 10.2020
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Responded to inquiries from callers seeking information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
Education
No Degree - Customer Service
TNG
Toronto, Canada04.2024
Bachelors' of Law - Law Studies
Mzumbe University
Tanzania08.2014
Skills
Ms word
Ms Excel
Ms windows
Electronic scheduler
Efficiency
Goal Oriented
Hardworking
Positive Attitude
Time Management
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Office Assistant
Kensington Bellwoods Community Legal Services
07.2023 - 05.2024
Front Office Assistant
National Electoral Commission
06.2016 - 10.2020
No Degree - Customer Service
TNG
Bachelors' of Law - Law Studies
Mzumbe University
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