Aisha Isenovic
105 Cave Avenue, Banff,AB
Summary
A positive team player, who favors the outdoors, and life’s adventures. Someone who strives to be the best in all areas, both personally and professionally. Passionate about providing excellent customer service and dedicated to delivering tasks and duties effectively.
Overview
11
11
years of professional experience
Work History
Travel - South East Asia and Europe
Career Break
12.2022 - 10.2023
Senior Talent Partner
Scout
London - UK
04.2022 - 12.2022
Server and Host
Brindisa
London - UK
01.2022 - 04.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
Talent Recruiter and Training Coordinator
Fred Perry
London - UK
07.2021 - 12.2021
Recruitment Consultant
The One Group
London - UK, ON
11.2018 - 07.2021
Recruitment Consultant
Ambitions Personnel
London - UK
01.2018 - 12.2018
Sales Assistant
OUTFIT
London - UK
11.2017 - 01.2018
- Greeted customers and provided assistance with product selection.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Maintained cleanliness of the sales floor area at all times.
- Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
- Created window and in-store displays to promote new product launches.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
Host
Officina 00
London - UK, ON
12.2014 - 11.2017
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Contributed to team efforts by accomplishing related tasks as needed.
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Managed incoming calls during busy shifts.
- Informed patrons of establishment specials and promotions.
Sales Assistant
Ibiza Rocks
Ibiza
05.2014 - 10.2014
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Maintained cleanliness of the sales floor area at all times.
- Helped customers find specific products, answered questions and offered product advice.
Server and Host
Balans
London - UK, ON
05.2012 - 05.2014
- Greeted guests and provided menus.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Informed customers of daily specials and signature menu items.
Skills
- Customer Service
- Order Management
- Menu presentation
- Flexible Schedule
- Willing to Learn
- Sales expertise
- Order Processing
- Upselling strategies
- Payment Processing
- Organizational Skills
- Self Motivation
- Interpersonal Skills
- Professionalism
- Honest and Dependable
Affiliations
- Hiking
- Snowboarding
- Crocheting
- Travelling
- Photography
References
References available upon request.
Timeline
Travel - South East Asia and Europe
Career Break
12.2022 - 10.2023
Senior Talent Partner
Scout
04.2022 - 12.2022
Server and Host
Brindisa
01.2022 - 04.2022
Talent Recruiter and Training Coordinator
Fred Perry
07.2021 - 12.2021
Recruitment Consultant
The One Group
11.2018 - 07.2021
Recruitment Consultant
Ambitions Personnel
01.2018 - 12.2018
Sales Assistant
OUTFIT
11.2017 - 01.2018
Host
Officina 00
12.2014 - 11.2017
Sales Assistant
Ibiza Rocks
05.2014 - 10.2014
Server and Host
Balans
05.2012 - 05.2014
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