Summary
Overview
Work History
Education
Skills
Timeline
Generic

AISH SETIA

Seattle, WA

Summary

  • Skilled Systems Analyst with record of success breaking down and improving business systems.
  • Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs.
  • Excellent research, reporting and communication strengths developed over 5+ year career.
  • Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity.
  • Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades.
  • Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
  • Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Business System Analyst II

Seaspan ULC
12.2021 - Current
  • Evaluated vendor proposals to select the most suitable solutions for business needs while maximizing cost efficiency.
  • Supported the integration of new software applications by liaising between development teams and end users throughout all stages of the project lifecycle SDLC.
  • Working on ERP applications like IFS to maintain accounting and inventory records, giving permissions needed to specific groups, providing accesses.
  • Timely alterations of Tables using SQL management/queries and updating user records in database as required being regular part of the job
  • Provide support for time management applications such as Replicon, maintaining timesheet records daily and PLM software's like ARAS.
  • Work on designing applications like ShipAI and Promodel, supporting business operations with efficient drawing tools and laydown maps
  • Collaborate on new upgrades, hot fixes, and version updates for various applications to ensure optimal performance.
  • Implemented ITIL best practices to optimize service delivery and drive continuous process improvement initiatives.

DevOps Application Support Analyst

Societe Generale Bank
02.2021 - 12.2021
  • Provide End user application support for Internal accounting application Quartz in terms of currency breaks and entry modifications
  • Ongoing interaction with users and clients to understand the business needs
  • Working with Global R2D2 application team and make any currency modifications using SQL queries in the database
  • Monitoring daily Morning tasks for FinGpa and FinOps jobs to analyze every job in Success state from previous date
  • Working with Unix and SQL to extract data worth million lines and import it as per requirements
  • Creating new and modifying existing reports along with running FinOps scripts as per daily monitoring tasks Compiling with Société Générale work standards as per their laws and requirements.

Software Test Engineer

Bell Canada
05.2020 - 02.2021
  • Analyzed and reviewed functional requirements for Bell, Virgin e-Care and Mobile App
  • Responsible to create Test Plan based on User stories, and test stories by following proper Acceptance Criteria
  • Performed Regression testing, Daily Sanity, Security, System Integration, Cross-Platform, UAT testing to ensure a Quality product is being delivered to Bell customers
  • Took ownership of tasks in Agile-Scrum environment and drove them to completion; always focused on improving the user experience for customers
  • Monitored dashboard for Data Analytics tool; Tealeaf, and resolve Customer impacting issues.

Technical Support

Teleperformance
08.2019 - 04.2020
  • Resolve customer inquiries and used great problem solving skills to reduce call back and ensure customer satisfaction
  • Provide customers with Tier 1 Technical support performing troubleshooting techniques
  • Proven experience in providing customer support with proper ticketing for each call
  • Escalate issues to upper management while maintaining positive rapport with customers
  • Perform other related duties and assignments as required and as assigned by supervisor.

Front End Developer Intern

Mi9 Retail
05.2019 - 08.2019
  • Responsible for design and development of the web pages from mock- ups
  • Designed the front- end applications, user interactive (UI) web pages using web technologies like HTML5 and CSS3, Responsive Web Design and Bootstrap
  • Implementation of web services and added new functionality in web services as per the application requirements
  • Used AJAX, JSON and jQuery to send request to the server to check the functionality of the website and to interact with server for information
  • Developed re-usable services, user interfaces, unit testing, and code reviews.

Software Developer

Bell Canada
05.2018 - 09.2018
  • Created Centralized Dashboard website for internal Bell Employees that monitor applications at Backend using tools like Dynatrace, Gomez and Omniture
  • Developed the webpages using HTML5, CSS3, Angular 5 , Node.js, jQuery, Javascript , PHP
  • Performed web optimization on websites and web services for improved functionality over cross browsers and platforms
  • Tested, fixed, launched Dashboard on LINUX/UNIX environment and worked on command line using Shell scripting
  • Took ownership of tasks in agile environment and drove them to completion; always focused on improving the user experience for enterprise clients by incorporating leading UI/UX practices
  • Presented business case of Big Data and Artificial Intelligence to describe different ways Bell can make use of AI and Machine Learning concepts in work environment.

Education

Bachelor of Computer Information Systems -

University of Fraser Valley
Abbotsford, BC
06.2019

Skills

  • Java
  • Python
  • C
  • JIRA
  • Confluence
  • Windows
  • UNIX/LINUX
  • Mac OS
  • Iterative
  • MS SQL Server
  • Oracle
  • MYSQL
  • Business process modeling
  • Use Case Development
  • Agile expertise
  • Report Writing
  • Object-Oriented Programming
  • Systems Analysis
  • Analytical Skills
  • SQLPro
  • Github
  • Nodejs
  • JQuery
  • PHP
  • XML

Timeline

Business System Analyst II

Seaspan ULC
12.2021 - Current

DevOps Application Support Analyst

Societe Generale Bank
02.2021 - 12.2021

Software Test Engineer

Bell Canada
05.2020 - 02.2021

Technical Support

Teleperformance
08.2019 - 04.2020

Front End Developer Intern

Mi9 Retail
05.2019 - 08.2019

Software Developer

Bell Canada
05.2018 - 09.2018

Bachelor of Computer Information Systems -

University of Fraser Valley

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AISH SETIA