Aira Caalim
Fort McMurray
Summary
Compassionate therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
6
6
years of professional experience
Work History
Massage Practitioner
Massage Wellness
08.2023 - 12.2024
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Assisted clients in understanding the benefits of massage therapy as a part of their overall wellness plan.
- Contributed to the growth of the business by promoting referral programs and cross-selling additional services.
- Built strong relationships with clients by listening to their feedback and adjusting treatments accordingly for improved experiences.
Warehouse Sorter
Purolator
03.2023 - 08.2023
- Maintained a clean and organized work environment, ensuring safety standards were consistently met.
- Assisted with physical inventory counts, reconciling discrepancies between system data and actual stock levels on hand.
- Increased warehouse efficiency by streamlining sorting processes and implementing organizational systems.
- Collaborated effectively with team members to optimize workflow and streamline the sorting process.
Pharmacy Assistant
Lawtons Drugs
01.2022 - 02.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Staff
McDonald's
11.2018 - 12.2019
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Education
Spa Massage Practitioner, RMT - Massage Therapy
Alberta College of Massage Therapy
Fort McMurray, AB03-2026
Skills
- Swedish massage
- Deep tissue massage
- Social skills
- Customer service analysis
- Customer service and communication skills
- Bilingual fluency
- Workplace cleanliness
- Answering customer questions
- Product restocking
- Friendly, positive attitude
- Customer service
- Teamwork and collaboration
- Problem-solving
Languages
English
Native or Bilingual
Filipina
Native or Bilingual
Timeline
Massage Practitioner
Massage Wellness
08.2023 - 12.2024
Warehouse Sorter
Purolator
03.2023 - 08.2023
Pharmacy Assistant
Lawtons Drugs
01.2022 - 02.2023
Staff
McDonald's
11.2018 - 12.2019
Spa Massage Practitioner, RMT - Massage Therapy
Alberta College of Massage Therapy
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