Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ainsley Dejoie

Laval,Quebec

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

14
14
years of professional experience

Work History

SENIOR LEARNING SPECIALIST 02/2022 - Present

Telus International
02.2024 - Current
  • Coaching, mentoring, and managing 5 training specialists
  • Organizational development
  • Training managementDeveloping training plans: identifying specific business needs
  • Personnel management
  • Close collaboration with team leaders
  • Needs analysis
  • Personal development
  • Human resources
  • Regularly updating the training catalog to ensure it remains relevant to current needs
  • Developing e-learning modules and resources available on the online training platform
  • Assessing participants' knowledge at different stages of training in accordance with applicable standards
  • Planning and organizing workshops, seminars, and other events to enrich staff
  • Logistical organization of sessions: room bookings, equipment setup
  • Managing the allocated training budget to ensure optimal return on investment

Learning Partner, 02/2021 - 03/2022
Alcumus Safe Contractor - Fixed-term contract

  • Manage all aspects related to skills and training management in Canada
  • Personnel training management, identifying needs and planning sessions throughout the year
  • Conduct skills gap analyses to create tailored development programs
  • Develop diverse educational materials and training tools (manuals, presentations, online modules)
  • Ensure coordination with internal and external trainers and managers for effective program delivery
  • Prepare regular reports on training activities and progress

Learning Business Partner

Alcumus
02.2021 - 05.2022
  • Manage all aspects related to skills and training management in Canada
  • Personnel training management, identifying needs and planning sessions throughout the year
  • Conduct skills gap analyses to create tailored development programs
  • Develop diverse educational materials and training tools (manuals, presentations, online modules)
  • Ensure coordination with internal and external trainers and managers for effective program delivery
  • Prepare regular reports on training activities and progress

Organisational Development Consultant

Rogers Communications
11.2010 - 02.2021
  • Supported clients in the execution of their strategic objectives by offering expert guidance on best practices for organizational development.
  • Provided coaching services to individuals seeking professional growth and career advancement opportunities within their organizations.
  • Improved employee retention rates by identifying areas for improvement within the organization''s culture and implementing targeted interventions.
  • Developed customized training programs for clients, resulting in increased employee engagement and productivity.
  • Implemented change management strategies to ensure successful organizational restructuring and transformation initiatives.
  • Conducted research on industry trends and emerging methodologies to ensure the delivery of innovative solutions for clients.
  • Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
  • Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
  • Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.

Education

Graduate Certificate - HR Management And Adult Learning Training MAnageme

University of Quebec in Montreal ( U.Q.A.M )
Montreal, QC
12.2015

Skills

  • Performance Consulting
  • Training facilitation
  • Organizational Development
  • Learning Management Systems
  • Needs Assessment
  • Employee Relations
  • Talent management
  • Diversity and Inclusion
  • Organizational Culture
  • Leadership and Coaching
  • Exit Interviews
  • Employment law
  • HR technology

Languages

French
Native or Bilingual
English
Full Professional

Timeline

SENIOR LEARNING SPECIALIST 02/2022 - Present

Telus International
02.2024 - Current

Learning Business Partner

Alcumus
02.2021 - 05.2022

Organisational Development Consultant

Rogers Communications
11.2010 - 02.2021

Graduate Certificate - HR Management And Adult Learning Training MAnageme

University of Quebec in Montreal ( U.Q.A.M )
Ainsley Dejoie