Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ainslee Kirby

Kahnawake

Summary

I recently completed a 12-week Administrative Assistant Bootcamp through New Frontiers School Board in collaboration with Tewatohnhi'saktha, a 2-week training period as a receptionist/mail clerk at Mohawk Council of Kahnawake and am going to conclude a 4-week temporary position as a receptionist/cashier clerk at the Sports and Recreation Unit. I am eager to spring into the workforce.

Overview

15
15
years of professional experience

Work History

Receptionist/Cashier Clerk (temp)

Sports And Recreation Unit
05.2024 - Current
  • Answering phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Organized, maintained and updated information in computer databases.
  • Performing clerical tasks such as data entry, photocopying, scanning, and faxing documents as clients paid their fees for certain sports registration.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Receptionist/Mail Services Clerk

Mohawk Council Of Kahnawake
04.2024 - 05.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Warehouse Facilitator

Club Rez
04.2022 - Current
  • Planning and organizing the ordering and shopping for warehouse stock
  • Communication with organizations who make weekly/bi-weekly orders through the warehouse
  • Data input and editing of POS systems
  • Social media marketing
  • Organizing all data entry for vendors
  • Handling of accounts receivable

Tour Guide

5 Nations Boutique
06.2016 - 08.2018
  • Facilitated an engaging guided tour for visitors on site
  • Artisan
  • Store Clerk
  • Facilitating banquets

Waitressing

Snake's Poker, Bayview, La Belle Province
02.2009 - 05.2017
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Education

Nursing

Dawson College
Montreal, QC

GED -

John Abbott Adult Education
St.Anne De Belleview
04.2021

High School Diploma -

Pearson Adult Education
Lasalle, QC
06.2008

Skills

  • Critical thinker
  • Organization skills
  • People skills
  • Active listening
  • Friendly, positive attitude
  • Training and development
  • Team management
  • Computer skills
  • Customer service skills
  • Good work ethic
  • Reliable and trustworthy

Languages

Kanien'keha
Limited Working
French
Limited Working

Timeline

Receptionist/Cashier Clerk (temp)

Sports And Recreation Unit
05.2024 - Current

Receptionist/Mail Services Clerk

Mohawk Council Of Kahnawake
04.2024 - 05.2024

Warehouse Facilitator

Club Rez
04.2022 - Current

Tour Guide

5 Nations Boutique
06.2016 - 08.2018

Waitressing

Snake's Poker, Bayview, La Belle Province
02.2009 - 05.2017

Nursing

Dawson College

GED -

John Abbott Adult Education

High School Diploma -

Pearson Adult Education

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Ainslee Kirby