Ainslee Alexander
Carpinteria
Summary
Dedicated professional with a passion for delivering outstanding dining experiences. Experienced in providing top-notch customer service, ensuring food quality and safety, and collaborating effectively with team members. Proven ability to thrive in fast-paced environments while maintaining a positive attitude. Committed to upholding the highest standards of service and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
06.2023 - 12.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Surf Instructor
A-Frame Surf
06.2022 - 08.2023
- Summer Job
- Enhanced student surfing abilities by implementing personalized coaching techniques and tailored lesson plans.
- Increased client satisfaction through consistent communication, feedback sessions, and progress reports.
- Created a safe learning environment for students by enforcing safety guidelines and conducting equipment checks before each lesson.
- Developed strong relationships with clients, resulting in high levels of repeat business and word-of-mouth referrals.
- Implemented innovative teaching methods that catered to diverse learning styles, increasing student engagement, and retention.
Ice Cream Scooper
Rori's Artisanal Creamery
10.2020 - 06.2021
- Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
- Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.
- Prepared waffle cones and other specialty items, offering a variety of options for customer preferences.
- Adhered to food safety guidelines for proper storage of ice cream products, maintaining freshness and quality.
- Developed effective communication skills by interacting with diverse clientele on a daily basis.
Education
Santa Barbara City College
Santa Barbara, CA01.2026
High School Diploma -
Carpinteria Senior High School
Carpinteria, CA06.2023
Skills
- Food and Beverage Preparation
- Cash Handling
- Up-Selling
- Opening and Closing Duties
- Menu Memorization
- Friendly and Outgoing
- Conflict Mediation
- Exceptional Customer Service
- Professional Demeanor
References
References available upon request.
Timeline
Barista
Starbucks
06.2023 - 12.2023
Surf Instructor
A-Frame Surf
06.2022 - 08.2023
Ice Cream Scooper
Rori's Artisanal Creamery
10.2020 - 06.2021
Santa Barbara City College
High School Diploma -
Carpinteria Senior High School
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