AINEL ORALOVA
Surrey,BC
Summary
Well-qualified Assistant Property Manager with proven success in improving operations, solving problems and managing special projects. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Westbank Pacific Realty Corp
11.2021 - Current
- Assisted in the daily operation of managing a mixed-use real estate portfolio of over 1,000 units, including residential, commercial, and properties.
- Worked on drafting rental lease packages (i.e Tenancy agreements, building rules & regulations, incentives agreement & other addendums).
- Collaborated with accounting & senior property managers on generating CAM reports, arrears notices & chargeback invoices for commercial & residential tenants.
- Communicated with the city authorities to obtain the required documents and permits for the projects.
- Managed all the correspondence, prepared the estoppel statements, and modified the management agreements as part of the building sale and ownership transition process.
- Handled onboarding of new residential & commercial tenants by creating Yardi profiles, maintained lease renewals, reviewed and issued rent increases.
- Developed and analyzed market rental & retail budgets, BOMA calculations and financial information for newly developed properties.
- Successfully represented organization as a spokesperson and answer any written or oral enquires and complaints.
- Prepared evidence packages for dispute resolution cases and successfully represented Westbank during the arbitration process and hearing.
- Monitored new rental project performance to identify areas of improvement and make adjustments.
Property Management Coordinator
Prospero International Realty Inc.
12.2020 - 11.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Developed, reviewed and submitted property operating and capital budgets, cost reports
- Followed up on delinquent tenants and coordinated rent collection procedures
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment status.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Administrative Assistant
Specsavers
09.2019 - 12.2020
- Maintained detailed records of test results by entering data and patient information into computer
- Gathered forms, copied insurance cards to collect patient information for billing and insurance filing
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Fundraising Associate
Up-Fundraising
01.2018 - 09.2019
- Engaged passers-by in conversations that will educate and raise awareness for the charities such as CNIB, Save the Children, Right to Play, and secured monthly donations from those we engage with
- Mentored new team members on meeting potential donor needs, maximizing group performance, and maintaining high satisfaction with donors
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Some College (No Degree) - Real Estate Trading Services Licensing Course
UBC Sauder
VancouverAssociate of Arts - Political Science
Kwantlen Polytechnic University
Surrey, Canada08.2020
Skills
- Rental & Commercial Property Management
- Real Estate
- Relationship Management
- Professional working knowledge with Yardi, YUHU, CERTN
- Excellent Knowledge of RTA & RTB Dispute Resolution procedures
- Tenant Issue Resolution
- Business Processes and Procedures
- Financial Budgeting and Reporting
- Fluent in English, Russian, Kazakh
- Microsoft Office (MS Word, Excel, PowerPoint, Teams, Outlook)
Websites
Languages
English
Full Professional
Russian
Native or Bilingual
Kazakh
Native or Bilingual
Timeline
Assistant Property Manager
Westbank Pacific Realty Corp
11.2021 - Current
Property Management Coordinator
Prospero International Realty Inc.
12.2020 - 11.2021
Administrative Assistant
Specsavers
09.2019 - 12.2020
Fundraising Associate
Up-Fundraising
01.2018 - 09.2019
Some College (No Degree) - Real Estate Trading Services Licensing Course
UBC Sauder
Associate of Arts - Political Science
Kwantlen Polytechnic University
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