Aimée Melissa Leroux
Burlington,ON
Summary
Adept at elevating guest experiences, I honed my exceptional customer service and multitasking abilities at Paradiso Ristorante, ensuring high-quality service without compromise. My expertise in wine service and guest engagement, coupled with a strong work ethic, has consistently enhanced dining atmospheres and fostered customer loyalty.
Former weightlifter, former fitness instructor, current yoga instructor-in -training...and I love to make fancy cocktails!
Overview
18
18
years of professional experience
Work History
Server
BLK SWAN
Burlington, ON
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender
Paradiso Ristoante
Burlington, ON
02.2006 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Diploma Of Pharmaceutical Quality Assurance And Quality Control - Fashion Technique And Design
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.1997
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Wine service
Languages
English
Native or Bilingual
Timeline
Server
BLK SWAN
08.2023 - Current
Server/Bartender
Paradiso Ristoante
02.2006 - 08.2023
Diploma Of Pharmaceutical Quality Assurance And Quality Control - Fashion Technique And Design
Sheridan College Institute of Technology And Advanced Learning