Aimee Zhang
London,ON
Summary
Lifeguard with over three years of experience in public safety and first aid, including teaching two Bronze Medallion courses with Emergency First Aid certification. Experienced in responding to injuries, maintaining a safe environment, and providing calm, clear communication during stressful situations. Excited to build on this foundation and contribute to the Student Emergency Response Team through strong teamwork, quick decision-making, and a commitment to community care.
Overview
6
6
years of professional experience
Work History
Instructor/Lifeguard
City of London
08.2022 - Current
- Supervised the pool and enforced pool rules to create a safe and positive environment for up to hundred of patrons.
- Fostered a positive learning atmosphere in swim lessons from beginner courses to Bronze Medallion and Emergency First Aid courses, adapting teaching methods to diverse skill levels.
- Provided exceptional customer service, addressing patron concerns promptly to maintain a welcoming pool atmosphere.
- Applied Standard First Aid skills in aquatic settings, maintaining calm and effective care for patrons.
Head Instructor/Lifeguard
City of London
07.2024 - 01.2025
- Acted as a first point of contact during emergencies, providing direction to staff and clear communication to patrons.
- Coordinated with lifeguards to maintain facility cleanliness and safety. Fostered teamwork, delegating tasks and providing support to ensure efficient operations.
- Responsible for opening/closing procedures, and ensuring a safe, clean and respectful work environment.
Head Cashier
Storybook Gardens
05.2022 - 08.2022
- Acted as a role model to the staff by demonstrating respect, friendliness, and willingness to help wherever needed.
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
- Experienced in cash handling procedures, and leadership in supervising a team of three cashiers each day.
Point of Sale Staff
Storybook Gardens
08.2021 - 05.2022
- Interacted with hundreds of guests on a day-to-day basis, and provided quick and efficient entry into the park.
- Knowledgeable in park policies, and displayed strong communication skills to enforce rules and provide positive experiences to all the guests.
Babysitter
07.2019 - 08.2020
- Advanced problem-solving and multitasking skills by using communication skills to resolve conflict between children quickly and effectively.
- Engaged with 3 children, aged 2, 5, and 6 in outdoor and indoor fun, educational activities such as visits to local parks.
- Modelled appropriate social behaviours to encourage children's social and emotional development.
Education
Bachelor of Science - Medical Sciences
Western University
London01-2028
Skills
- Leadership Experience
- Positive Attitude
- Problem-Solving Skills
- Collaboration
- Responsible
- Communication skills
Timeline
Head Instructor/Lifeguard
City of London
07.2024 - 01.2025
Instructor/Lifeguard
City of London
08.2022 - Current
Head Cashier
Storybook Gardens
05.2022 - 08.2022
Point of Sale Staff
Storybook Gardens
08.2021 - 05.2022
Babysitter
07.2019 - 08.2020
Bachelor of Science - Medical Sciences
Western University
Certifications
- Standard First Aid
- Airway Management
- National Lifeguard
- Lifesaving Instructor
- Swim Instructor
Similar Profiles
Elle LaneElle Lane
Manager, Coordinated Access at City of LondonManager, Coordinated Access at City of London
Mitch SophocleousMitch Sophocleous
Facilities at City of LondonFacilities at City of London
Christina RiccobonChristina Riccobon
Audit and Operations Manager at City of LondonAudit and Operations Manager at City of London
Simone BoothSimone Booth
Housekeeper at Choice HotelsHousekeeper at Choice Hotels
Richelle MitchellRichelle Mitchell
Personal Support Worker at City of London- Dearness Home LTCPersonal Support Worker at City of London- Dearness Home LTC