Aimee winters
Kingston,ON
Summary
Professional with extensive experience in event logistics and management, adept at coordinating multiple special events to enhance visitor engagement. Developed promotional materials and effectively communicated event details to stakeholders, resulting in increased attendance and community involvement. Managed vendor relationships and negotiated contracts to optimize resource allocation and ensure budget efficiency. Collaborated with cross-functional teams to create detailed event timelines, improving operational effectiveness and ensuring compliance with safety regulations.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
Work History
Special Events Coordinator
Great Lakes Museum
Kingston
09.2024 - Current
- Coordinated logistics for multiple special events, ensuring seamless execution and enhancing visitor engagement.
- Developed promotional materials and communicated event details to stakeholders, increasing attendance and community involvement.
- Managed vendor relationships and negotiated contracts, optimizing resource allocation and event budget efficiency.
- Collaborated with internal teams to create event timelines and workflows, improving overall operational effectiveness.
- Supported event setup and breakdown, ensuring all materials were organized and prepared for successful execution.
- Tracked inventory for event supplies and equipment, maintaining adequate stock levels and preventing shortages during events.
- Engaged with volunteers to coordinate activities, fostering teamwork and enhancing event service quality.
- Monitored customer feedback from past events in order to make improvements for future ones.
- Maintained accurate records of all activities related to special events including contracts, invoices, receipts and attendance lists.
- Created detailed timelines with specific deadlines for each task associated with the event.
- Provided on-site management of special events to ensure smooth execution of plans.
- Collaborated closely with internal teams such as IT staff or audio and visual technicians when necessary.
- Developed budgets and tracked expenses to ensure the event was within budget.
- Communicated regularly with clients throughout the planning process to ensure their needs were met.
- Coordinated travel arrangements and accommodations for guest speakers or performers invited to attend an event.
- Ensured compliance with all applicable laws and regulations concerning safety and health standards during the event.
- Researched potential vendors to provide services such as catering or entertainment.
- Negotiated contracts with vendors to obtain the best prices for services provided.
- Advised clients on appropriate décor, food selections, music choices and other elements that will contribute positively to the success of their event.
Retail Merchandiser
Great Lakes Museum
Kingston, Ontario
08.2024 - Current
- Developed and executed merchandising strategies to enhance product visibility and customer engagement in retail spaces.
- Collaborated with cross-functional teams to optimize inventory management, ensuring alignment with seasonal promotions and trends.
- Analyzed sales data to identify opportunities for product placement improvements, resulting in increased foot traffic and sales.
- Conducted regular visual audits to maintain merchandising standards, directly contributing to a positive shopping experience for customers.
- Coordinated with suppliers to ensure timely delivery of merchandise, minimizing stock shortages and supporting sales objectives.
- Implemented effective in-store displays that highlighted key products, enhancing customer interaction and boosting impulse purchases.
- Maintained accurate inventory records of all stock items.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Created visual displays to showcase products in interactive and engaging way.
- Monitored customer feedback regarding product availability, quality, and pricing.
- Inspected stores regularly for proper stocking and display of products.
- Analyzed customer shopping habits to identify opportunities for increased sales.
- Designed and deployed new display ideas to improve accessibility to merchandise.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Wine Consultant
Reif Estate, Seller Estate, Coyote Run
Niagara-on-the-Lake, Ontario
04.2017 - 02.2020
- Guided customers in selecting premium wines, enhancing their purchasing experience and driving repeat business.
- Developed and delivered engaging wine education sessions, significantly increasing customer knowledge and satisfaction.
- Collaborated with the sales team to create targeted promotions, improving overall sales performance and customer engagement.
- Conducted comprehensive wine tastings and events, fostering community connections and elevating brand visibility.
- Mentored junior staff in wine selection techniques and customer service excellence, enhancing team performance and collaboration.
- Trained staff members in proper pouring techniques and product knowledge.
- Organized educational events such as winemaker dinners and pairing classes.
- Ensured compliance with all applicable regulations related to alcohol consumption.
- Provided advice on food pairings with various types of wines.
- Researched new products, vintages, regions, varietals, and styles of wines.
- Memorized menu choices and major ingredients in food, predominate flavors and textures to answer guest questions and recommend wine choices.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
International sales and marketing
Spectrum Microwave
Philadelphia, Pa
04.1998 - 02.2015
- Developed and executed international marketing strategies that enhanced brand visibility and drove customer engagement across global markets.
- Cultivated relationships with key stakeholders and clients, resulting in increased market share and enhanced customer loyalty.
- Coordinated international trade shows and promotional events, enhancing brand recognition and generating valuable leads for future sales.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Arts - Textiles Science
Seton Hill University
Greensburg, Pa 02.1988 - 02.1992
Skills
- Event logistics
- Budget development
- On-site event management
- Cross-functional collaboration
- Contract negotiation
- Visual merchandising
- Product placement
- Wine education
- Relationship cultivation
- Problem resolution
- Onsite execution
- Multicultural sensitivity
- Vendor negotiation
- Budgeting expertise
- Event planning
- Fundraising events
- Business growth
- Sales expertise
Affiliations
- Volunteering
- Gardening
- Decor design
- Cooking
- Boating
- Travels
Timeline
Special Events Coordinator
Great Lakes Museum
09.2024 - Current
Retail Merchandiser
Great Lakes Museum
08.2024 - Current
Wine Consultant
Reif Estate, Seller Estate, Coyote Run
04.2017 - 02.2020
International sales and marketing
Spectrum Microwave
04.1998 - 02.2015
Bachelor of Arts - Textiles Science
Seton Hill University
02.1988 - 02.1992