Aimee Watson
Hamilton,ON
Summary
Inventory Manager with 12 years experience initiating and managing cycle counts, purchase orders and RMAs. Skillful in collaborating with other departments to keep necessary items available. Proficient in Epicor Profit 21 and Sage Business Vision ERP systems as well as Microsoft Office.
Overview
23
23
years of professional experience
Work History
Inventory Service Manager
Techspan Industries
Mississauga, ON
04.2008 - Current
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Entered new inventory, updated numbers and investigated variances.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Placed and tracked more than $275,000 in monthly orders, with both domestic and overseas suppliers.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Aided VP of Operations in coordinating and overseeing annual physical inventory
- Trained new staff on job duties.
Senior Customer Service Representative
Techspan Industries
Mississauga, ON
06.2007 - 04.2008
- Processed, scheduled and executed customer orders for new and established customers.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Collaborated with production and shipping teams to determine likely timetables and organize efficient deliveries.
- Managed orders and shipments for companies largest client
Inventory Expeditor
Techspan Industries
Mississauga, ON
03.2005 - 06.2007
- Assisted purchasers with receiving and processing stock into inventory management system.
- Followed up on outstanding purchase orders
- Assisted purchasers with worksheets and production orders
- Acted as communication bridge between customer service, purchasing and warehouse
- Assisted purchasers with placing new purchase orders with domestic suppliers
Customer Service Representative
Techspan Industries
Mississauga, ON
10.2002 - 03.2005
- Educated customers on promotions to enhance sales.
- Provided primary customer support in fast-paced environment.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Entered customer orders in Sage Business vision
- Looked for and offered alternative product or package sizes when requested item was not available.
Warehouse Lead Hand
Techspan Industries Inc
Mississauga, ON
04.2000 - 10.2002
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Coordinated employee schedules with Warehouse Manager
- Lead and assisted all positions in warehouse including shipping/receiving, pickers and packagers
- Picked, packaged and shipped companies largest accounts weekly orders
General Laborer
Techspan Industries Inc.
Mississauga, ON
10.1999 - 04.2000
- Packaged bulk items into display packaging, maintaining consistency in appearance
- Picked customer orders in timely fashion
- Quality control - double checked orders before sending them to shipping
- Shipping/Receiving
- Reach Forklift operator
- Assisted customers at pick up counter
Education
High School Diploma -
Cawthra Park Secondary School
Mississauga, ON06.1999
Skills
- Product replenishing
- Purchasing
- Excellent work ethic
- Critical thinking
- Detail-oriented
- Excellent verbal/written communication
- Paperwork reviewing
Timeline
Inventory Service Manager
Techspan Industries
04.2008 - Current
Senior Customer Service Representative
Techspan Industries
06.2007 - 04.2008
Inventory Expeditor
Techspan Industries
03.2005 - 06.2007
Customer Service Representative
Techspan Industries
10.2002 - 03.2005
Warehouse Lead Hand
Techspan Industries Inc
04.2000 - 10.2002
General Laborer
Techspan Industries Inc.
10.1999 - 04.2000
High School Diploma -
Cawthra Park Secondary School
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